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American Express

Issues credit cards and runs a payment network

Vice President - Product Strategy & Innovation

Product ManagementPosted on Nov 13
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 10 years of experience in product strategy, digital product management, corporate strategy, business development, strategic partnerships, or related disciplines, including significant leadership experience.
  • Demonstrated experience developing and executing long-term product strategies, identifying growth opportunities, and translating strategic vision into actionable roadmaps and business outcomes.
  • Demonstrated ability to evaluate new business opportunities, emerging technologies, and partnership models through strategic, customer, commercial, and technical lenses.
  • Experience partnering with senior leaders across Product, Technology, Commercial, Finance, Legal, and innovation-focused teams.
  • Demonstrated ability to balance long-term strategic thinking with practical execution, sound judgment, and measurable business results.

Responsibilities

  • Define long-term product strategy, accelerate innovation, and identify digital capabilities and partnership opportunities that drive growth, enhance Membership value, and strengthen competitive differentiation.
  • Lead the Product Strategy & Innovation and Digital Partnerships functions, positioning the organization to deliver on current priorities and prepare for evolving traveler needs.
  • Leverage customer insights, competitive intelligence, emerging technologies, and market trends to identify opportunities and translate them into actionable product strategies and differentiated end-to-end travel experiences.
  • Oversee the development and management of strategic external digital partnerships, including business development, partner relationship management, and commercial contract negotiations.
  • Work with Product, Commercial, Technology, Digital Labs, Amex Ventures, and other stakeholders to evaluate, validate, and advance opportunities from early exploration through strategic alignment and execution.

Desired Qualifications

  • Exceptional stakeholder management and influencing skills to build alignment and drive outcomes across complex, matrixed organizations.
  • Strong executive communication and storytelling skills to synthesize complex information into compelling strategic narratives and recommendations.

About the Company

American Express

Issues credit cards and runs a payment network

American Express issues credit and pay-in-full charge cards to consumers and businesses, and unlike most card issuers it also runs the payment network its cards use. Its Travelers Cheque, launched in 1891, made carrying money abroad safer, and in 1959 it became the first major issuer of plastic cards. Cardholders earn points toward flights and hotels plus perks such as airport lounges, while companies use its corporate cards for employee travel and expenses. American Express earns a fee from merchants on each purchase, plus annual fees and interest on balances cardholders carry. Henry Wells and William Fargo, who later started Wells Fargo, co-founded it in 1850 as a freight delivery business; it is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1850

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