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Omnicom Group

Global marketing, media, and PR network

Associate Director - Platform Solutions, Activations/Operations

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$65 - $80 /hr

About the Job

Requirements

  • Eight to twelve years of experience in Platform Solutions, marketing operations, or martech/advertising platform implementation.
  • Strong understanding of campaign launch processes and associated platforms.
  • Proven success leading cross-functional delivery and change.
  • Experience with intermediate product configuration and data dependencies, and solid system integration testing and user acceptance testing experience.
  • Ability to work in rapidly changing environments.

Responsibilities

  • Own one or more complex client engagements from discovery through adoption.
  • Lead discovery workshops to map pain points, requirements, and success criteria, and capture lessons from prior deployments.
  • Translate discovery into solution designs and implementation plans, and define roles, responsibility assignment matrices, and cross-functional workflows.
  • Maintain and enhance the client Value Scorecard, including baselines, targets, tracking, and reporting of realized value.
  • Drive account-specific configuration, data management readiness, and system integration testing; prepare clients for user acceptance testing and support its execution.
  • Provide tier-two functional and user support; create enablement collateral with Learning and Development and provide feedback from product demonstrations and training.
  • Identify and document product gaps, and partner with Product to prioritize improvements.
  • Manage plans, risk/action/issue/decision logs, resource allocation, and stakeholder communications across workstreams.

About the Company

Omnicom Group

Global marketing, media, and PR network

Omnicom Group is a global marketing and corporate communications holding company that organizes a network of agencies to offer advertising, strategic media planning and buying, digital marketing, and public relations. Its products and services are delivered through this portfolio of agency networks and specialty firms, generating revenue from project-based fees, commissions, and performance-based incentives. The company uses the Omni platform to base marketing and sales solutions on data, helping turn insights into creative campaigns and media plans. Unlike many competitors, Omnicom combines a wide international footprint with a diversified set of agencies and a centralized data-driven approach, and it expands through strategic acquisitions. Its goal is to help clients grow brands and businesses by delivering coordinated, data-informed marketing and communications across markets worldwide.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
1944

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