Dairy Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Dairy Supervisor Position Summary

The Dairy Supervisor is responsible for supporting the day-to-day operations of the dairy department, ensuring exceptional customer service, product quality, inventory management, merchandising execution, and food safety compliance. This position provides direction and leadership to department associates while helping achieve sales, shrink, labor, and profitability goals. The Dairy Supervisor works closely with store leadership to maintain an efficient, well-stocked, and customer-focused dairy department.

Key Responsibilities Department Operations

• Oversee daily dairy department activities, including stocking, rotation, merchandising, and inventory control.
• Ensure department shelves, coolers, endcaps, and displays remain fully stocked and visually appealing.
• Monitor product quality, freshness, and pricing accuracy throughout the department.
• Execute promotional programs, seasonal merchandising plans, and sales initiatives.
• Maintain department organization and cleanliness standards.

Customer Service

• Deliver excellent customer service and create a positive shopping experience.
• Assist customers with product location, recommendations, and special requests.
• Resolve customer concerns professionally and promptly.
• Promote customer loyalty through product knowledge and service excellence.

Inventory & Merchandising

• Assist with ordering, receiving, and inventory management functions.
• Monitor stock levels and proactively address out-of-stock conditions.
• Ensure proper product rotation using first-in, first-out (FIFO) practices.
• Help minimize shrink through effective inventory controls and freshness management.
• Maintain accurate inventory records and department standards.

Food Safety & Compliance

• Ensure compliance with all food safety, sanitation, and health regulations.
• Monitor cooler temperatures, storage conditions, and product handling procedures.
• Verify compliance with product dating, rotation, and freshness standards.
• Support department readiness for internal audits and external inspections.
• Promote safe work practices and proper equipment operation.

Leadership & Team Development

• Supervise, train, and support dairy department associates.
• Provide coaching, guidance, and performance feedback.
• Assist with scheduling and workforce planning to meet department needs.
• Foster a productive, respectful, and customer-focused work environment.
• Support store and department leadership initiatives.

Qualifications Required

• High school diploma or equivalent.
• Previous grocery, retail, food service, or dairy department experience.
• Strong customer service and communication skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to perform physical job duties consistent with department operations.

Preferred

• Prior supervisory or leadership experience.
• Experience with merchandising, inventory management, and retail operations.
• Knowledge of dairy products, food safety procedures, and department operations.
• Experience analyzing sales performance and operational metrics.

Knowledge, Skills, and Abilities

• Leadership and team development skills.
• Strong customer service orientation.
• Knowledge of merchandising and inventory management practices.
• Effective communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Problem-solving and decision-making skills.
• Ability to work efficiently in a fast-paced retail environment.
• Commitment to product quality, food safety, and operational excellence.

Physical Requirements

• Frequent standing, walking, bending, lifting, and reaching.
• Ability to safely lift products and supplies in accordance with company guidelines.
• Regular work within refrigerated environments and cooler conditions.
• Ability to perform repetitive tasks while maintaining productivity and safety standards.

Success Measures

• Achievement of department sales and profitability goals.
• Effective inventory control and shrink reduction.
• Consistent product freshness and in-stock conditions.
• Compliance with food safety and sanitation standards.
• High levels of customer satisfaction.
• Associate development, engagement, and retention.
• Successful execution of merchandising and operational standards.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values