Food & Beverage Server

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

The dynamic Food & Beverage Server will be responsible for delivering warm, attentive, and professional service to guests in the Resort’s restaurants, bars, and other dining outlets. This role involves taking accurate orders, serving food and beverages with flair, utilizing suggestive selling techniques to enhance the guest experience and revenue, maintaining impeccable cleanliness and organization, and ensuring compliance with all health, safety, and liquor service regulations in a luxury hospitality environment.

Essential Duties and Responsibilities

• The successful applicant will take orders for and serve all food and beverage requests, using suggestive selling techniques.
• Clear tables during service.
• Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor
• Maintain proper condition and cleanliness of dining areas and servicing equipment.
• Requires good communication skills, both verbal and written.
• High school or equivalent education required. Hospitality degree preferred.
• Two years experience as food server in full service restaurant is required.  Customer service experience preferred
• Must possess strong computer skills including micros P.O.S.
• Knowledge of the appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation.  And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Strong knowledge of hotel food and beverage operations. 
• Strong knowledge of food and alcoholic beverages
• Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards
• Knowledge of local laws, ordinances and regulations regarding serving alcohol to minors and intoxicated patrons.
• CARE certification

What are we looking for?

• High school diploma or equivalent required; hospitality degree or formal training preferred.
• Minimum of two (2) years of experience as a Food Server in a full-service restaurant or hotel dining outlet.
• Prior customer service experience in a hospitality environment strongly preferred.
• Proficiency with Micros POS (or similar restaurant point-of-sale systems) for order entry, check management, and reporting.
• Strong knowledge of appropriate table settings, service ware, food presentation, and fine dining etiquette.
• In-depth understanding of hotel food and beverage operations, menu items, preparation methods, and alcoholic/non-alcoholic beverage offerings.
• Excellent verbal and written English communication skills to interact professionally with guests and team members.
• Strong computer skills, including Micros POS and basic Microsoft Office applications.

Pay rate is $6.56 per hour plus a share of the gratuity pool

Compensation:

CI$6.56

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CI$6.56

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.