Providence

Not-for-profit health system with hospitals

Service Engineer 2 IS

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeRenton, WA, USA$50.32 - $79.45In-person

About the Job

Requirements

A bachelor's degree in computer engineering, computer science, mathematics, engineering, or an equivalent combination of education and experience.
Two or more years of related experience.
Experience in automation related to deployment, recovery, or other manual processes.
Experience with n-tier solutions.
Experience with resilience modeling (failure mode analysis) and the ability to simulate service outages for automated point solutions and manually for platforms.

Responsibilities

Provide proactive, white-glove support for designated executive conference rooms and high-visibility meetings.
Serve as the single point of accountability for the executive meeting experience, ensuring rooms are ready and issues are resolved quickly.
Coordinate technical teams behind the scenes with minimal disruption to executives and meeting participants.

Desired Qualifications

Experience with displays, cameras, microphones, speakers, touch controllers, room systems, network connectivity, and content sharing.
Microsoft 365 experience.
Experience with Poly, Logitech, or Crestron.
Experience with ServiceNow.
Experience communicating with and supporting executives.

Service Engineer II IS - On Site

The ECS On-Site Executive Conference Room Support role provides proactive, white-glove support for designated executive conference rooms and high-visibility meetings. The role serves as the single point of accountability for the executive meeting experience, ensuring rooms are ready, issues are resolved quickly, and technical teams are coordinated behind the scenes with minimal disruption to executives and meeting participants

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Bachelor's degree in computer engineering, Computer Science, Mathematics, Engineering, or an equivalent combination of education and experience
2 or more years of related experience
Experience in automation, specifically related to deployment, recovery, or other manual processes.
Experience with n-tier solutions.
Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).

Preferred Qualifications:

Experience with displays, cameras, microphones, speakers, touch controllers, room systems, network connectivity, and content sharing.
Microsoft 365 experience
Experience with Poly/Logitech/Crestron
Experience with ServiceNow
Experience communicating with and supporting executives

Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

Minimum Salary: 50.32

Maximum Salary: 79.45

About the Company

Providence

Not-for-profit health system with hospitals

Providence Health & Services is a not-for-profit healthcare system operating 51 hospitals and over 1,000 clinics in seven western states, offering outpatient care, hospital care, home health, hospice, substance abuse programs, and mental health services. Care is delivered by about 122,000 caregivers, with revenue from patient services reinvested into ongoing care and community programs, all rooted in faith-based values. It differentiates itself by reinvesting earnings into care and community services rather than distributing profits, and by leveraging a large, integrated network to pursue scale and efficiency. Its goal is to strengthen financial stability while expanding access and quality of care for diverse communities.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Renton, WA
Founded: 1859

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