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FirstEnergy

Investor-owned electric utility focusing on distribution

Distribution System Operator 1 - PA Distribution Operations

Power Systems EngineeringConfirmed live in the last 24 hours
Full-timeErie, PA, USA

About the Job

Requirements

  • An associate's degree or higher in Electrical Engineering or Electrical Engineering Technology, or related certification from an accredited institution, is required; alternatively, 2–4 years of related work experience demonstrating understanding of distribution system operation will be considered.
  • Pass the Edison Electric Institute System Operator/Power Dispatching Test (SO/PD II).
  • Effectively solve problems, multitask, and prioritize work for efficient and safe operations.
  • Know or be able to learn transmission and distribution operation, maintenance, and construction practices, procedures, work methods, materials, equipment, and tools needed to operate the distribution system.
  • Read and comprehend switching requests, engineering drawings, schematics, equipment instruction manuals, standards, and procedures used to develop distribution switching orders.
  • Develop, collect, organize, and analyze information from varied sources to develop switching orders and recommendations.
  • Communicate orally and in writing with customers, supervisors, peers, employees, and contractors involved with construction, operation, and maintenance of transmission and distribution facilities.
  • Exercise independent judgment on moderately complex projects and assignments.
  • Use interpersonal and analytical skills to make quick assessments and well-considered decisions when situations require.
  • Know or be able to learn specific mainframe and computer applications.
  • Remain professional in a high-stress, high-volume work environment.
  • Live within a 60-minute commute time.
  • Work rotating shifts and be available for overtime when needed.

Responsibilities

  • Monitor day-to-day operations of the regional distribution system.
  • Adhere to the Accident Prevention Handbook and Manual of Operations and demonstrate commitment to safety.
  • Recommend operational improvements and communicate system events to appropriate personnel.
  • Provide internal and/or external customer service.
  • Operate the Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS), Automated Mapping/Facilities Management (GIS) computer system, PowerOn Outage Management System (OMS), Energy Delivery Outage Application (EDOA), DCC Notification System, radio, and telephone systems.
  • Analyze and respond promptly to system disturbances to restore the system to normal configuration.
  • Provide technical analysis, monitor systems, and schedule and/or authorize FirstEnergy distribution equipment outages and load transfers.
  • Develop detailed scenarios to identify operating problems caused by contingency outages.
  • Assign and direct switching activities and work assignments for field personnel.
  • Monitor system and weather conditions.
  • Coordinate staffing by calling additional resources to handle emergencies.
  • Complete training and development to progress to the Regional Distribution System Operator level.
  • Work nights, weekends, extended days, or scheduled days off when system or weather conditions warrant.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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