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InvoiceCloud

Cloud-based platform enabling online bill payments

Director, Sales Engineering

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field is required.
  • At least 8 years of experience in Sales Engineering, Solutions Engineering, Solution Consulting, Technical Pre-Sales, or related customer-facing technical roles is required.
  • Demonstrated success supporting enterprise SaaS, fintech, payments, or technology sales organizations is required.
  • Experience leading technical discovery, solution demonstrations, proof-of-concepts, and customer workshops is required.
  • Strong understanding of SaaS architecture, application programming interfaces, integrations, cloud technologies, and enterprise software ecosystems is required.
  • Experience responding to requests for proposals, security reviews, technical due diligence requests, and procurement activities is required.
  • Strong presentation, communication, and consultative selling skills are required.
  • Ability to influence executive stakeholders and technical decision-makers is required.
  • Experience collaborating across Sales, Product, Engineering, Customer Success, and Operations teams is required.
  • Ability to manage multiple priorities and complex opportunities simultaneously is required.

Responsibilities

  • Lead technical discovery across strategic and complex sales opportunities, ensuring the team understands prospective customers’ business objectives, operational challenges, integration requirements, and success criteria.
  • Guide the design and delivery of solution demonstrations, presentations, workshops, and technical proposals that articulate InvoiceCloud’s value proposition and strengthen deal outcomes.
  • Partner with Account Executives and Sales leadership to mature the selling motion across segments, advance complex opportunities, address technical objections, and drive deal outcomes.
  • Develop and guide executive-level business and technical recommendations that align customer requirements with InvoiceCloud capabilities and strategic objectives.
  • Establish and scale reusable solution assets, demo environments, technical documentation, response libraries, and best practices to improve Sales Engineering effectiveness and consistency.
  • Partner with Product, Engineering, Customer Success, and Sales teams to streamline technical evaluation processes and improve customer engagement experiences.
  • Analyze recurring customer requirements and market trends to identify opportunities for process improvements, product enhancements, and scalable solution approaches.
  • Lead responsible adoption of artificial intelligence-enabled productivity and Sales Engineering tools to improve technical content development, solution preparation, and sales-cycle efficiency while maintaining validation and governance standards.
  • Provide leadership and accountability for strategic and complex technical sales opportunities from qualification through contract execution, ensuring appropriate Sales Engineering resources, expertise, and support.
  • Build and maintain organizational expertise in InvoiceCloud products, integrations, payment ecosystems, security controls, compliance requirements, and industry trends.
  • Ensure high-quality responses to technical sections of requests for proposals, requests for information, security questionnaires, architecture reviews, and customer due-diligence activities.
  • Lead, coach, and develop Sales Engineers while sharing knowledge, best practices, competitive intelligence, and customer insights that strengthen individual and team performance.
  • Establish clear communication and alignment across Sales Engineering, Sales, Product, Engineering, Customer Success, and Operations to support complex opportunities and broader organizational priorities.
  • Influence executive stakeholders and technical decision-makers by translating technical capabilities, trade-offs, and customer requirements into clear business recommendations.
  • Set expectations and provide clear direction to Sales Engineering team members while ensuring priorities, decisions, risks, and customer requirements are understood.
  • Represent Sales Engineering as a trusted partner in cross-functional and customer-facing discussions, reconciling stakeholder perspectives and communicating recommendations that support business outcomes.

About the Company

InvoiceCloud

Cloud-based platform enabling online bill payments

InvoiceCloud provides a cloud-based electronic bill payment platform that helps utilities, insurance companies, and government agencies offer online payment options. The platform plugs into clients’ existing billing systems, enabling customers to view bills and pay them online, which simplifies complex payment processes and improves digital interactions. It works by integrating with billing data, offering customers a seamless payment experience via online channels, and charging clients through subscriptions, per-transaction fees, and value-added services. Compared to competitors, InvoiceCloud emphasizes easy integration with current billing systems and a focus on a broad set of public and private sector clients to boost e-payment adoption and customer engagement. The company’s goal is to help clients increase customer satisfaction and financial results by making payments faster, easier, and more convenient.

Company size
501-1,000
Company stage
IPO
Headquarters
Braintree, MA
Founded
2009

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