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Neura Robotics

Cognitive robots with perception, manipulation, collaboration

Operations Manager - Human

Business & StrategyConfirmed live in the last 24 hours
Full-timeHeilbronn, GermanyNo salary listedIn-person

About the Job

Requirements

  • A degree in Engineering, Applied Sciences, Operations Management, or a related field is required.
  • At least five years of experience leading customer-facing technology operations or managing large-scale product or programme roll-outs in robotics, advanced manufacturing, autonomous systems, or cloud services is required.
  • Proven leadership of multidisciplinary teams with direct responsibility for external-customer success is required.
  • Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics, and playbooks is required.
  • Ability to move comfortably between technical discussions about robotics, AI pipelines, and cloud infrastructure and business topics such as budgets, utilisation, and customer value is required.
  • A data-driven mindset and ability to define and refine KPIs balancing efficiency, cost, and customer impact are required.
  • Experience managing site-level budgets and coordinating vendors or external service providers is required.

Responsibilities

  • Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities.
  • Lead the on-site team, including AI Trainer, Robotics Trainer, and Logistics, and coordinate the wider support network across Cloud Support, Robotics Service, and IT to deliver a seamless customer experience.
  • Own the customer operations journey from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site.
  • Monitor utilisation, cost, and customer feedback; propose layout, workflow, or tooling changes that improve efficiency and business value.
  • Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs, and the evolving business model.
  • Manage the budget, assets, facility basics, and IT uptime so the team and customers can focus on teaching robots.

Desired Qualifications

  • Exposure to cloud-based machine-learning infrastructure or IT support workflows.
  • Fluency in English and German.
  • A hands-on, problem-solving approach and ability to keep multiple projects moving in a fast-changing environment.

About the Company

Neura Robotics

Cognitive robots with perception, manipulation, collaboration

Neura Robotics builds cognitive robots for industrial and service settings, combining perception, manipulation, and human collaboration. It develops both the hardware and the software stack for Physical AI, creating robot platforms like MAiRA, MAV, LARA and MiPA along with training infrastructure. The system works by integrating sensing, decision-making, and manipulation capabilities on a hardware-software stack that can be deployed in large-scale production, with the company planning robots fleets and NEURA Gyms for ongoing training and improvement. What sets Neura Robotics apart is its end-to-end approach to Physical AI, including a focus on mass production, an established global deployment plan, and a broad ecosystem of strategic backers and partners that support scaling and international expansion. The goal is to enable worldwide deployment of its robot platforms and associated training infrastructure, turning physical AI into widely available industrial and service automation.

Company size
501-1,000
Company stage
Series C
Total funding
$1.7B
Headquarters
Metzingen, Germany
Founded
2019

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