Unit Clerk Monitor Tech - Telemetry

OVERVIEW:

As a Unit Clerk Monitor Technician on the Telemetry Unit, you will play a key role in patient safety by continuously monitoring cardiac rhythms, recognizing and reporting abnormalities, and communicating urgent changes to the nursing team. You will also support unit operations by processing orders, maintaining accurate documentation, coordinating communications, and assisting with patient and staff needs. This role requires strong attention to detail, effective multitasking, and the ability to accurately interpret cardiac rhythm patterns in a fast-paced healthcare environment.

Schedule: 3, 12-hour shifts per week

Shift: Nights, 6pm-6:30am

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews patient information to determine normal heart rhythm pattern, current pattern, and prior variances.
• Observes screens of cardiac monitors and listens for alarm to identify abnormal variation in heart rhythm.
• Informs RN caring for the patient in an urgent manner of variances in pattern. Provides shift report to staff caring for the patient as requested.
• Completes appropriate documentation as required by standards.
• Measures length and height of patient's heart rhythm pattern on graphic tape readout and posts information on patient records.
• Triages ongoing appropriateness of tele services, discussing with supervisor.
• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.

EDUCATION AND/OR EXPERIENCE

High School diploma or general education degree (GED) preferred
Completion of Unit Clerk course or equivalent on the job training
Ability to read and interpret cardiac rhythms preferred

CERTIFICATION/LICENSURE

Successful completion of the Mercy Health System telemetry course.

OTHER SKILLS AND ABILITIES
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Works well in group problem solving situations; Remains calm, even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently completes essential duties and responsibilities.

Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly in positive or negative situations; Responds well to questions.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Self-directed in daily work routine, remaining productive during work hours.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate lifting techniques and/or equipment.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment.

Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities.

Computer Skills
To perform this job successfully, basic computer skills are beneficial.
 

LEVEL OF SUPERVISION

N/A

SUPERVISES

This job has no supervisory responsibilities.

PAY RANGE:

$18.65 - $27.04

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision

• Life & Disability Insurance

• FSA/HSA Options

• Generous, accruing paid time off

• Paid Parental and caregiver leave

• Career advancement and educational opportunities

• Tuition and certification reimbursement

• Certification Reimbursement

• Well-being Programs

• Employee Discounts

• On-Demand Pay

• Financial Education

• Annual recognition/awards events

• Partner appreciation days

• Family entertainment/attractions discount

• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50

• One of Working Mother magazine's 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women