Full-Time

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The Masiello Group

The Masiello Group

11-50 employees

Regional real estate services, mortgages, title

No salary listed

Portland, ME, USA

In Person

Category
Administrative & Executive Assistance (2)
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Requirements
  • Previous experience with Canva platform and social media/marketing
  • Experience with Microsoft suite
  • Excellent written and verbal communication skills
  • Strong organizational skills and the ability to multi-task in a fast-paced, deadline driven environment
  • Attention to detail, a must
  • Ability to thrive in a team environment and work well with others
  • Experience in the real estate industry, a plus
Responsibilities
  • Deliver high-level, reliable administrative support for the Sales Director and agents
  • Serve as the primary liaison between the home office and agents, maintaining clear, timely, and professional communication
  • Greet clients and advisors, manage inbound calls, schedule appointments, and oversee daily office operations
  • Maintain office supplies and inventory, ensuring a clean, organized, and efficient work environment
  • Handle sensitive and confidential information with the utmost discretion and integrity
  • Manage listing data across platforms, coordinate signage logistics, and ensure timely listing updates and closures
  • Support agents in using client transaction and lead management platforms and tech troubleshooting
  • Track agent licensing status and manage renewal notifications
  • Onboard and offboard agents from Masiello systems, ensuring seamless transitions and proper training on processes and tools
  • Review listing and transaction documents for accuracy and completeness using digital back-office systems
  • Enter and manage data in real estate accounting software with precision
  • Collect and process escrow and closing commission checks
  • Input/update listing information into the MLS system
  • Update and distribute digital and print templated marketing materials using Canva
  • Troubleshoot common tech questions on devices, printers, and laptops
  • Provide both 1:1 and group training sessions—supporting agents at every knowledge level
  • Take initiative, stay organized, and help create a smooth, efficient office environment

The Masiello Group operates as a regional real estate network in Northern New England, with offices in Bedford, NH, serving Maine, New Hampshire, Vermont, and Massachusetts. It coordinates property transactions through its real estate agents and offers complimentary services via affiliated partners—mortgage, title, home warranty, licensing, and relocation—creating a one-stop experience. Unlike many firms, it uniquely combines these home services under one regional umbrella across multiple states and maintains deep local market knowledge through a large affiliate network (Great East Title Services, Better Homes and Gardens Real Estate The Masiello Group, Real Estate Institute of New England, SVN The Masiello Group) with partnerships in home warranty and mortgage. The goal is to simplify and streamline real estate transactions by integrating sales with financing, title work, warranties, licensing, and relocation support through its ecosystem.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Chairman Chris Masiello honored as 2023 influential real estate leader.
  • Top national rankings in March 2026 for sales volume and closed units.
  • Comprehensive home services including mortgage, title, warranty, and relocation.

What critics are saying

  • BHGRE franchise expires post-2023, forcing rebranding and uncertainty.
  • Zillow and Redfin expand into Northern New England, eroding market dominance.
  • CEO Joanne Goguen and Chairman Masiello lack successors, risking exodus.

What makes The Masiello Group unique

  • Largest residential real estate firm north of Boston with 25+ offices in Northern New England.
  • 99% customer satisfaction achieved year over year as trusted brokerage.
  • Preferred member in world's largest relocation network with dedicated referral staff.

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Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account