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PENN Entertainment

Operates casinos, racetracks, and online betting

Player Services Cashier

Checkout & Customer ServicePosted on Nov 5
Full-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or equivalent.
  • Must have at least one year of cashiering and/or money-handling experience.
  • Must be able to promptly and accurately follow instructions from a supervisor or manager.
  • Must qualify for licensing by the Ohio Gaming Commission.
  • Must be physically mobile, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

  • Maintain a balanced cashier's till.
  • Process cash transactions for casino customers and employees, including cashing TITO tickets, casino chips, lottery tickets, personal checks, and travelers' cheques; processing currency exchanges and cash advances; and handling other cash equivalents.
  • Comply with Title 31 regulations.
  • Enroll guests in the Players Club, maintain accurate player-tracking information, and assist the Marketing Department with casino promotions to support the guest experience.
  • Coordinate with the Main Bank as needed.
  • Comply with state, company, and department policies and regulations.
  • Report suspicious behavior, flagged patrons, and potentially intoxicated guests to a member of management.
  • Assist with training new team members.
  • Verify guests properly during transactions and interactions to prevent underage guests and improper identification.
  • Adhere to responsible gaming guidelines.
  • Process marker and front-money transactions.
  • Perform other related and compatible duties as assigned.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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