Independent Living Manager MSW

Job Description: 

Summary:

This hybrid role provides support of the Social Services provided across the life plan community (all care levels) as well as provides leadership over various Independent Living programs and services; Responsible for identifying appropriate resources/services in conjunction with assisting residents to live in the least restrictive level of care coordinates and conducts needs evaluation of residents and provides recommendations where appropriate; Develops relationships internally and externally to support key initiatives and alignment with healthcare strategies; Supports and coordinates referrals when transitioning from one level of care to another to ensure resources/services are sufficient to meet the resident’s needs.

Essential Duties and Responsibilities:

Social Services:

1. Supports and assists residents in transitioning to the appropriate level of care and in the least restrictive level of care as illustrated by performing the following job duties: 

• Identifies and evaluates residents who have requested, may be appropriate for or wishes to transition from one level of care to another; Identifies potential barriers to transition and assists in planning to address areas 
• Arranges services as needed based on the care level determined and services needed  
• Develops and maintains key business partnerships to support key initiatives and alignment with healthcare strategies
• Develop relationships with campus team members, business partners, residents and medical professionals to encourage the identification of residents requiring an evaluation, additional resources, plan a transition in care levels, and help resident fulfill mission of Older Adults Living Life to the Fullest
• Facilitates ongoing education with residents about community resources and disease management
• Coordinates referrals
• Communicates difficult decisions to resident and/or family in a tactful, diplomatic manner

2.    Remains current on social work regulations in the state; Maintain compliance with CEU’s and license requirements

3.    Provides social work support in Care Center, or where needed, one to two days per week; Provides support to other designated team members while on PTO

4.    Performs work within the community’s Electronic Health Record system and provides reports and documentation support when needed

Independent Living Management:

5.    Plans, directs, coordinates, controls, and leads the Independent Living management responsibilities outlined below, providing leadership to colleagues in a manner that is consistent with gracious service and hospitality and the mission of EverTrue, while complying with all formal policies and regulatory requirements:

• Serves as a liaison for all IL resident committees for support; Reports findings, needs, etc. to the Executive Director  
• Coordinates specific work tasks with units and departments in order to ensure the smooth and efficient flow of information across the life plan community
• Develops relationships with campus team members, business partners, residents and medical professionals to encourage the identification of residents requiring an evaluation, additional resources, plan a transition in care levels, and help resident fulfill mission of Older Adults Living Life to the Fullest
• Provides excellent customer service by interacting and responding to needs/requests/issues of employees, families, contractors, colleague agencies, volunteers, visitors and/or the general public
• Performs daily rounds of IL community and collaborate needs with other leaders to ensure community standards are upheld
• Coordinates resident vaccine clinic(s) i.e., annual flu, COVID 19 as recommended by the CDC
• Completes daily administrative paperwork including but not limited to budgeting, community planning, and problem solving
• Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel
• Provides excellent customer service by interacting and responding to needs/requests/issues of employees, families, contractors, colleague agencies, volunteers, visitors, and/or the general public
• Participates in Manager on Duty rotation for weekend coverage as assigned

6.    Leads the safety committee and support community efforts to ensure compliance with policies and procedures for team members and residents

7.    Participates in meetings and on task forces, committees, etc., as assigned, such as all-resident committees, leadership meetings, etc.

8.    Ensures the community’s Emergency Operations Policy Manual is up to date and compliant with regulations

9.    Cross trains in other departments for understanding of functionality and how to support one another

10.  Maintains awareness of all services offered by EverTrue; takes appropriate action to actively promote, support and communicate them to prospective clients, residents, and families

Qualifications, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

• Degree in Social Work

• LCSW and/or MSW preferred

• Strong supervisory and leadership skills 

• Strong verbal and written communication skills in regard to fellow employees, resident, families, and outside agencies 

• General understanding and knowledge of geriatrics 

• Ability to adjust to daily interruptions and re-arrange schedule due to resident, family and facility needs

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Physical Requirements and Working Conditions

The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

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• Must be able to lift up to 30 lbs.

• Must be able to push/pull 30 lbs.

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The work environment is a well-lighted and ventilated area that has its own temperature control system (air conditioning and heat).  The noise level is moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards and EverTrue policies and procedures.

EverTrue Pay & Benefits

Pay grade: E ($62,300 - $99,900)

Eligible for shift differentials: No.

For information on EverTrue benefits-eligibility by employment status, please see below.

All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support.

Part-time: In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay.

Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance.

Additional Information:

N/A