Full-Time

Bilingual Recovery Agent

Cms

Confirmed live in the last 24 hours

Autotrader.ca

Autotrader.ca

501-1,000 employees

Digital solutions for used car dealers

Automotive & Transportation
Enterprise Software

Mid

Toronto, ON, Canada

Hybrid position in the greater Toronto area.

Category
Risk Management
Finance & Banking
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets

You match the following Autotrader.ca's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Post-secondary education (Business degree/diploma preferred)
  • Credit and Collection Degree/Certification is an asset
  • 2-3 years’ experience in credit and collection background or financial services industry
  • Bilingual agent must have excellent French both written and verbal
  • Excellent computer skills (Windows, Microsoft Word, Excel) including typing is mandatory
  • Superior phone skills with a professional demeanor
  • Excellent negotiating skills
  • Good Understanding of PPSA rules, Reinstatement/Redemption rules, Bankruptcy and Insolvency Act and regulatory requirements by jurisdiction of the Recovery Process preferred
  • Highly developed analytical, decision making and investigative problem-solving skills
  • Outstanding comprehension and critical thinking ability in applying Jurisdictional rules and regulations in the recovery process and make recommendations and present them in a concise and logical way
  • Excellent interpersonal and verbal and written communication skills
  • Ability to handle multiple tasks, and deal with interruptions and prioritize work to meet SLAs and optimize results
  • Goal oriented; ability to work in a metrics driven position
  • Ability to work in a fast-paced high-pressure environment with minimal supervision
  • Previous Repossession services experience including skip tracing is a strong asset
Responsibilities
  • Manage supply chain and other parties at a transactional level in the repossession and liquidation of moveable assets, of assigned client portfolio applying the PPSA rules (Seize and Sue rules, redemption and reinstatement rules, Bankruptcy and Insolvency Act etc.) and pertinent regulatory rules of the Recovery process
  • Provide value-based recommendations to our clients and ensure all client requests are appropriately handled with the highest degree of accuracy and professionalism
  • Investigate accounts that have been assigned, verify documents Conditional Sales Contracts, Chattel Mortgages, registers/amends Liens to ensure creditor’s right to enforce seizure
  • Perform asset equity analysis while also applying seize or sue guidelines
  • Create and maintain and update customer files in internal applications ensuring accuracy and detail while acting as the primary liaison between Creditor and repossession agents
  • Manage and guide the creditor’s customer through the redemption process and process funds accordingly as per established guidelines
Desired Qualifications
  • Good Understanding of PPSA rules, Reinstatement/Redemption rules, Bankruptcy and Insolvency Act and regulatory requirements by jurisdiction of the Recovery Process preferred
  • Previous Repossession services experience including skip tracing is a strong asset

Trader.ca operates in the automotive industry, focusing on the used car market by providing digital solutions for car dealers. Their products include marketplace listings, web solutions, web traffic analytics, inventory management, and conversion tools, all aimed at helping dealers improve their online presence and streamline operations. Unlike many competitors, Trader.ca emphasizes simplicity in its offerings, allowing dealers to focus on sales without being overwhelmed by complex tools. The company uses a subscription-based model for its services and also generates revenue through advertising and premium listings on its marketplace, autoTRADER.ca. Trader.ca's goal is to support car dealers in increasing their sales and managing their inventory effectively while providing extensive customer service and resources.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization can enhance user experience and increase engagement.
  • AR integration allows users to visualize vehicles, improving satisfaction and reducing returns.
  • Subscription-based car ownership models align with Trader.ca's service model, offering expansion opportunities.

What critics are saying

  • Increased competition from AutoScout24's expanded services pressures Trader.ca to innovate.
  • AutoScout24's acquisition may lead to strategic shifts disrupting Trader.ca's operations.
  • Potential sale by Thoma Bravo could create uncertainty affecting morale and retention.

What makes Autotrader.ca unique

  • Trader.ca offers a comprehensive suite of digital solutions for car dealers.
  • The company emphasizes simplicity and effectiveness in its digital tools.
  • Trader.ca provides extensive customer service and product support resources.

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Benefits

Employee and Family Assistance Program

Gym Membership

Wellness Program

Conference Attendance Budget

Professional Development Budget

401(k) Company Match

Performance Bonus