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Shipa

Global e-commerce logistics with API integration

Associate – Fleet Management

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is required; a degree in logistics and supply chain management is preferred.
  • A minimum of two years of fleet management or supervisory experience is required.
  • Experience in or exposure to logistics and eCommerce is preferred.
  • Team management and leadership skills, including coaching, facilitation, presentation, and team building, are required.
  • Ability to influence cross-functional teams is required.
  • Strong verbal and written communication skills are required.
  • Strong computer knowledge is required.
  • Strong analytical and technical skills are required.
  • Flexibility and willingness to work extended hours are required.

Responsibilities

  • Provide leadership and daily support to Delivery Assistants, and address and resolve operational issues or concerns.
  • Engage consistently with Delivery Assistants to ensure shipments are delivered in accordance with service level agreements.
  • Ensure Delivery Assistants follow clients' standard operating procedures to prevent escalations.
  • Collaborate with Delivery Assistants to plan optimized delivery routes for efficient, professional, and hassle-free service.
  • Monitor daily fleet operations and team performance, and prepare and submit performance reports to the Operations Manager.
  • Review and analyze logistics data, including exception reports, delivery volume per hour, hours worked, and accident reports, to identify cost-saving and performance-improvement opportunities.
  • Contribute to developing operational strategies to meet key performance goals and identify growth opportunities in the eCommerce space.
  • Support on-road and in-house operations with additional tasks as needed.

Desired Qualifications

  • A degree in logistics and supply chain management is preferred.
  • Experience in or exposure to logistics and eCommerce is preferred.

About the Company

Shipa

Global e-commerce logistics with API integration

Shipa provides integrated e-commerce logistics by combining freight, fulfillment, delivery, and returns into a single platform that connects to merchant systems via APIs and web interfaces. It supports end-to-end shipping across 100+ countries with on-demand, same-day, next-day, and cross-border options. The platform lets merchants obtain quotes, book shipments, track deliveries, and manage returns through a unified digital experience backed by a global logistics network. Its goal is to simplify online selling by delivering reliable, scalable, and transparent logistics that help merchants reach customers worldwide and manage shipping efficiently.

Company size
201-500
Company stage
Early VC
Total funding
$100M
Headquarters
Dubai, United Arab Emirates
Founded
2016

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