Operations Supervisor

Now Hiring: Operations Supervisor – New Haven, CT

First Student | Serving New Haven Public Schools

Salary: $72,500–$79,000 annually
Schedule: Monday–Friday, 10:00 a.m.–7:00 p.m.
Weekend Availability: On call as needed
Work Location: On-site in New Haven, CT

Keeping a school transportation operation running takes someone who can organize the work, support drivers, and make decisions when plans change. First Student is hiring an Operations Supervisor to help lead daily service for New Haven Public Schools.

You’ll work closely with the Location Manager, dispatchers, drivers, and maintenance team to keep buses ready and routes covered. If you have transportation experience and are ready to take on more responsibility, this position offers an opportunity to build your management career.

Pay and Benefits

• $72,500–$79,000 annual salary
• Medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Paid time off and paid holidays
• Employee Assistance Program for personal and work-related support
• Employee discounts through PerkSpot
• Access to earned wages before payday through Chime® MyPay at Work™*
• Salt® Rewards Program for employee savings and rewards
• Training and career advancement opportunities within operations and management

Benefits and programs are subject to eligibility and applicable plan terms.

What You’ll Do

• Supervise daily bus operations and help maintain safe, dependable service.
• Promote safe work practices, address concerns, and take corrective action when needed.
• Ensure drivers have the paperwork needed to complete their routes.
• Collect completed charter paperwork and provide it to the Location Manager for processing.
• Assign drivers and vehicles for field trips and charter service.
• Help drivers establish route descriptions under the Location Manager’s direction.
• Coordinate with drivers and maintenance staff to ensure scheduled fueling and mechanical work are completed.
• Support dispatch and help resolve daily coverage and service issues.
• Review employee time sheets before submission to payroll.
• Assist with training sessions, school-year kickoff meetings, and employee communication.
• Attend disciplinary meetings with the Location Manager.
• Communicate with school officials on routine operational matters as assigned.
• Ensure routes meet applicable state, local, and customer requirements.
• Provide occasional bus-driving coverage when necessary and appropriately licensed.
• Assist with oversight of smaller operations under the Location Manager’s direction.

What You’ll Need

• Three to five years of transportation industry experience
• Good supervisory skills and the ability to provide clear direction
• Strong communication, organization, and interpersonal skills
• Computer proficiency
• Ability to manage changing priorities and follow through on daily responsibilities
• Availability to work Monday–Friday, 10:00 a.m.–7:00 p.m., with weekend on-call responsibilities as needed

This position is subject to DOT drug testing and a physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Apply Today

Bring your transportation experience to First Student and help keep New Haven Public Schools moving safely. Submit your application and résumé to be considered.

First Student is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. First Student is committed to providing a drug-free workplace.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.