Role and responsibilities

• Act as the primary technical owner for co-innovation projects, collaborating closely with clients to help turn Atlas AI vision into live MVP together with the client
• Work with the Atlas AI developers, data engineers and designers to align co-innovation projects with the company’s strategic goals, ensuring that solutions meet both customer requirements and business objectives
• Facilitate workshops and technical discussions with customers to ideate and design innovative solutions that leverage the best of Cognite Data Fusion and Atlas AI capabilities
• Organize, plan, and lead internal and external Atlas AI hackathons 
• Coordinate with customers, Product and Global Customer Success to define hackathon themes, objectives, and success criteria
• Evaluate and synthesize hackathon outcomes, turning promising ideas into actionable projects or proof-of-concept initiatives
• Lead project scoping sessions with clients and internal stakeholders to define technical requirements, deliverables, and timelines
• Create detailed project plans, including resource allocation, milestones, and risk assessment, to ensure the successful delivery of complex Atlas AI projects
• Manage project progress through regular check-ins, adjusting scope and priorities as needed to keep projects on track and aligned with client expectations
• Conduct value scoping sessions to identify key opportunities where our SaaS products can deliver the most business value to clients
• Develop and present value-driven project proposals, articulating how technical solutions will solve customer pain points and drive ROI.
• Partner with sales and customer success teams to support pre-sales activities, ensuring technical feasibility and value alignment for proposed solutions.
• Provide technical guidance to Customer Success Managers (CSMs) to help them understand product capabilities and support customer adoption
• Act as a technical escalation point for customer issues related to co-innovation projects, working to quickly resolve concerns and ensure customer satisfaction.
• Monitor key customer success metrics (MAU) to assess the impact of innovation initiatives on overall customer satisfaction and retention

We believe most of these should match your experience

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field. PMP, Agile, or Scrum certifications are a plus.
• 5+ years of experience in Senior Implementation project management, with some experience within a SaaS environment, preferably with a focus on innovation and customer collaboration
• Demonstrated experience in leading co-innovation projects, from concept through delivery, with a track record of successfully managing customer relationships
• Proven ability to organize and lead hackathons or similar innovation-driven events
• Experience in project scoping, including developing detailed project plans, requirements gathering, and managing cross-functional project teams.
• 3+ years of experience working closely with Customer Success teams, with a deep understanding of customer success strategies and metrics
• Strong technical background with the ability to understand and communicate complex software architectures and integration requirements
• Excellent project management skills, including the ability to manage multiple projects simultaneously and prioritize effectively
• Strong analytical skills with the ability to perform value scoping and assess the impact of proposed solutions.
• Outstanding communication and interpersonal skills, with the ability to influence and engage diverse stakeholders
• Experience with agile methodologies and familiarity with tools such as Jira, Confluence, or similar project management software
• Experience in Management Consulting is strongly desired
• Oil & Gas and/or Manufacturing experience is strongly desired