Full-Time
Senior Strategy & Operations
Success Department
Updated on 9/7/2026
Pennylane
1,001-5,000 employees
Real-time accounting platform for SMBs
No salary listed
Île-de-France, France
Hybrid
Hybrid work in Paris is required.
 Business & Strategy (1) |
|---|
Get referred to Pennylane
See people who can refer or advise you
- Experience in transformation and productivity improvement through the implementation of information systems.
- Strong listening and observation abilities, with the curiosity to understand operational challenges and create impact.
- Comprehensive project-management experience, including rapidly framing problems, delivering quickly, and iterating.
- Ability to work at a detailed level while also stepping back to analyze broader issues.
- Business mindset.
- Strong oral and written communication skills, including the ability to explain complex problems clearly.
- Knowledge or interest in artificial intelligence, no-code tools, or other forms of automation is desirable for success in the role.
- Strong analytical abilities; good proficiency in SQL is a plus.
- Knowledge of a Customer Support department and tools such as Intercom, Zendesk, and Salesforce is a plus.
- Ability to speak English; proficiency is assessed according to the department.
- Ability to work in a constantly changing environment.
- Ability to prioritize collaboration with the team and other stakeholders.
- Ability to prioritize actions with high business impact.
- Drive transformation by observing, listening, questioning, challenging the status quo, and proposing improvements that reduce time spent on administrative data-entry and information-search tasks.
- Anticipate future growth and document operational changes.
- Implement identified improvements through new information systems, modifications to existing applications, and organizational changes.
- Lead projects within Customer Success, drawing on expertise from data, sales, finance, and other functions.
- Ensure customer satisfaction, compliance with implementation deadlines, and monitoring of implementation performance indicators.
- Listen to and observe other departments, take a broader perspective, compare practices, and develop benchmarks to inform operational decisions.
- Establish strong communication and provide close support to Customer Success teams to encourage adoption of new working methods.
- Support optimal configuration, training, and continuous improvement of tools and processes.
- Ensure adoption of and day-to-day support for tools and processes.
- Provide visibility to operations and data teams by understanding corporate-level challenges and anticipating their impact on Customer Success.
- Interest or knowledge in artificial intelligence, no-code tools, or automation.
- Good SQL proficiency.
- Knowledge of Customer Support departments and experience with Intercom, Zendesk, and Salesforce.
Pennylane is a financial and accounting platform for SMBs and their accountants that centralizes all financial data in real time. It lets managers manage invoicing, payments, cash flow, and reporting while giving accountants a single production tool. The service is subscription-based and designed to be used by both the company and its external accountant, with real-time visibility and a single source of truth. It targets France and Europe, offering features like sales/purchase management, cash flow forecasting, dashboards, and is a certified Partner Dematerialization Platform (PDP) for upcoming e-invoicing rules.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$443.9M
Headquarters
Paris, France
Founded
2020
Get referred to Pennylane
See people who can refer or advise you
Simplify's Take
What believers are saying
- France's 1 September 2026 receipt mandate forces SMB migration into approved e-invoicing platforms.
- Pennylane's all plans include electronic invoicing and e-reporting, removing adoption friction.
- The January 2026 €175 million round funded European expansion and AI accounting automation.
What critics are saying
- Qonto, Sage, and Cegid all attack the same SME compliance workflow in France.
- Pennylane's $4.25 billion valuation demands flawless execution and fast revenue growth.
- France's 2027 SME issuance deadline shifts customers away if Pennylane's PDP breaks.
What makes Pennylane unique
- Pennylane unifies accounting, banking, invoicing, and PDP compliance for French SMBs.
- DGFiP registered Pennylane as an approved platform on 11 December 2025.
- Native accountant collaboration plus real-time cash visibility beats bank-first tools like Qonto.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Company Equity
Home Office Stipend
Wellness Program
Paid Vacation
Health Insurance
Lunch Credits
Flexible Work Hours
Gym Membership
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%Qonto and Pennylane, two Paris-based fintechs, operate as both partners and competitors in Europe's SME financial services market. Qonto, founded in 2016 and valued at $5 billion, serves over 600,000 customers across eight European countries with business banking, corporate cards and bookkeeping tools. Pennylane, founded in 2020 and valued at $4.25 billion, has over 800,000 customers using its all-in-one accounting and financial management platform. Whilst both companies integrate with each other's services, they increasingly compete for business. The rivalry will intensify as France introduces mandatory electronic invoicing for B2B transactions in September. Qonto is pursuing a French banking licence to offer lending products, whilst Pennylane recently raised $200 million to fund potential acquisitions. Qonto's managing director emphasises their different customer acquisition strategies, though both target traditional financial incumbents.
The funding round values Pennylane at $4.25bn, according to a report.
Pennylane, a French accounting software startup, has raised $200 million in a funding round led by TCV, with participation from Blackstone Growth and existing investors Sequoia, DST, CapitalG and Meritech. Founded in 2020 by Arthur Waller, Pennylane offers an all-in-one platform combining accounting production, financial management and payments, designed for seamless collaboration between accountants and their clients. The company differentiates itself from competitors like Xero and QuickBooks through its European regulatory focus and partnership approach with accounting firms. The platform features AI-driven automation, real-time financial insights and integrated payment tools. Pennylane now supports 6,000 accounting firms and 800,000 companies, employing 1,000 people. The funding will accelerate AI development and European expansion as the company approaches profitability.
French company Pennylane is negotiating a fresh investment of around $200 million at a $4.25 billion valuation.
Pennylane, a French fintech, has secured a €75 million funding round, doubling its valuation to €2 billion. The company plans to leverage new invoicing regulations and AI to expand, focusing on France before targeting continental Europe. With 4,500 accounting firms and 350,000 SMEs as clients, Pennylane aims to capitalize on France's mandatory e-invoicing reform by 2026. CEO Arthur Waller projects $100 million ARR this year, emphasizing AI's role in enhancing accountant services.