Full-Time

Senior Data Analyst

Updated on 1/8/2025

Aircall

Aircall

501-1,000 employees

Cloud-based phone system for businesses

Consumer Software
Enterprise Software

Compensation Overview

$115k - $160kAnnually

Senior

New York, NY, USA

Hybrid position requiring in-office presence.

Category
Data Management
Data Analysis
Data & Analytics
Required Skills
Python
SQL
Data Analysis
Requirements
  • 5+ years of hands-on technical experience in a high growth environment
  • Proficiency in SQL for deriving insights
  • Proficiency in Python is a plus
  • Data-driven, structured and solution oriented with extensive experience in building rigorous experiments
  • Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
  • You have an insatiable curiosity and are biased toward action
Responsibilities
  • Partner with product and business leaders to define the analytics roadmap and deliver key projects in customer acquisition, engagement, and retention
  • Provide actionable insights and compelling narratives to influence major decisions at the C-level
  • Build a culture of experimentation by designing and executing rigorous A/B tests to measure business impact
  • Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

Company Stage

Series D

Total Funding

$219.4M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
  • The rise of remote work increases the need for cloud-based communication tools like Aircall.
  • Projected growth in cloud telephony services presents expansion opportunities for Aircall.

What critics are saying

  • Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
  • Economic downturns could reduce SMB spending on communication tools, impacting revenue.
  • Privacy regulations in the EU may increase compliance costs for Aircall.

What makes Aircall unique

  • Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
  • The platform supports multilingual capabilities, enhancing global reach and customer service.
  • Aircall's subscription model provides steady revenue and continuous updates for users.

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Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus