Full-Time

Full Time Branch Ambassador

Posted on 9/17/2024

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Entry

No H1B Sponsorship

Belle Chasse, LA, USA

Travel between branches in assigned local area.

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Customer Service
Requirements
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
Responsibilities
  • Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
  • Support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
  • Research and answer customer inquiries with the intent of enhancing customer retention and engagement by leveraging various tools and channels to recommend appropriate solutions.
  • Travel between branches in assigned local area and support the market that you are assigned.

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums, making it easier for customers to manage their money. Capital One stands out from competitors through its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to make banking accessible and straightforward for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's extensive range of financial products and services provides ample opportunities for career growth and specialization.
  • The company's commitment to financial inclusion and literacy offers employees a chance to make a meaningful impact on communities.
  • Strategic partnerships and investments, such as those with Stripe, Adyen, and StrongDM, indicate a forward-thinking approach and potential for innovation.

What critics are saying

  • The competitive financial services landscape requires Capital One to continuously innovate to maintain its market position.
  • The end of the consumer card partnership with Walmart could impact customer acquisition and revenue streams.

What makes Capital One unique

  • Capital One's focus on financial inclusion and no-fee banking solutions sets it apart from traditional banks that often have more restrictive fee structures.
  • Their strategic partnerships with fintech giants like Stripe and Adyen for fraud prevention highlight their commitment to leveraging technology for enhanced security.
  • Capital One's collaboration with educational platforms like Khan Academy underscores their dedication to financial literacy, a unique value proposition in the financial services sector.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

INACTIVE