Technical Writer 2 - Madcap Flare

Implement customer documentation for hardware and software products. Work closely with product development teams to research and understand technical information about the product to write customer documentation for the appropriate audience. Coordinate documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Work with outside translation providers to coordinate translated documents. Discover and drive innovative Tech Communication initiatives, which may include assessing strategies for intelligent content, content management, and translations. Develop mechanisms for monitoring delivery of documents to ensure they are on time and on budget.

MUST HAVE

• 3 years of experience as a Technical Writer
• Experience with Madcap Flare
• Willigness to work in Hybrid scheme
• Proficient in the English language (Advanced Writing Level).
• Bachelor´s degree completed and experience with Adobe (FrameMaker, Illustrator, Photoshop, InDesign, Acrobat). 

WE VALUE

• Visual communication, and on-line and web software applications. 
• Sub Version (SVN).
• CodeSoft. 
• JIRA and Confluence. 
• Agile Development (Scrum, Kanban, etc).

#LI-Hybrid

• Write a variety of documentation materials (guides, manuals, errata cards, labels etc.) 
• Create documentation in a variety of media (hardcopy, print packages, web files, etc.)
• Coordinate documentation reviews and approvals by other functions. 
• Manage new and sustaining product development documentation 
• Work closely with Electrical Engineers, Mechanical Engineers, Quality Engineers, Regulatory Engineers, Product Management and ISC Teams.
• Research technical information via design documents, prior products, competitor products, intranet, etc.
• Learn and test new technology for product development and documentation.
• Modify and create line drawings, renders and pictures to enhance understanding of the documentation. 
• Identify and execute cost reduction initiatives for technical documentation. 
• Create documentation plans to define project requirements and deliverables. 
• Publish in-house documentation. 
• Communicate with off-site printers and procurement teams.
• Create Lexicon files, layup translations, and communicate with Translators or Translation Agencies. 
• Ensure deliverables are provided on time to production and with high quality. 
• Provide copy editing support to other writers in Technical Publications 
• Liaise with production sites regarding documentation.
• Manage several projects simultaneously, prioritize and reprioritize daily (multitasking).
• Attend product development and other departmental meetings.