A

Amazon

Sells products online and rents cloud computing

People Manager - Multiple Teams

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Bachelor's, Master's, MBA
Shenzhen, Guangdong Province, China
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree in Engineering, Math, Business, Supply Chain, or another related quantitative discipline.
  • Experience managing people, including development, hiring, performance management, and leading teams dispersed across various regions.
  • Experience working cross-functionally across finance, marketing, or supply chain.
  • At least 5 years of project management experience, including scope, schedule, budget, quality, risk, and critical path management.
  • Excellent written and verbal communication skills, with the ability to engage technical and non-technical audiences, including senior leadership.
Responsibilities
  • Own hiring, onboarding, and career development for a team of Operations Program Managers; proactively recruit talent with NPI/program management expertise.
  • Build and share customized onboarding plans so new Operations Program Managers ramp quickly on programs, tools (Milestone Manager, NPI Data Hub), and process.
  • Run regular one-on-ones tying performance evaluation to growth trajectory; lead promotion processes for Operations Program Managers demonstrating next-level scope; act as career sponsor for lateral moves.
  • Evaluate team members against role guidelines and participate in and begin leading calibration to ensure fair, consistent evaluation.
  • Identify underperformance early and document expectations and timelines clearly and respectfully.
  • Establish a psychologically safe team culture; listen and act on team feedback, including reallocating work and escalating broken mechanisms.
  • Manage workload sustainability and partner with leadership to remedy systemic overload rather than absorbing it silently.
  • Define metrics for program health, resource utilization, and operational excellence across the NPI portfolio.
  • Own team resourcing decisions, balancing tactical program coverage against strategic hiring and restructuring needs.
  • Drive cross-functional alignment with Finance, Quality/AME, and Supply Chain on shared frameworks, including 9-Block, SPOR thresholds, and gating requirements.
  • Own regular reporting mechanisms (MBR, OP1/OP2 inputs) that make program and team performance auditable to leadership.
  • Negotiate priorities across programs and product lines and make explicit trade-offs between short-term coverage and long-term team capability building.
  • Build audit mechanisms and self-sustaining processes, such as mechanisms with permanent BIE/OPM ownership rather than manager-dependent processes.
  • Lead a team accountable for a cross-cutting program area spanning multiple product lines, rather than a single isolated workstream.
  • Present program and team performance narratives to leaders up to three levels above (L10) and write clear, structured narratives (MBR, OP1/OP2, COEs).
  • Resolve contentious cross-functional issues, such as GCM/MPM role conflicts and off-roadmap HC gaps, by building consensus among stakeholders with competing priorities.
  • Communicate a team vision anchored to customer/program outcomes, not just task lists.
  • Establish operational excellence mechanisms that reduce repeated work and defects across the Operations Program Manager team's workflows.
  • Identify and close gaps in program governance systems, including reconciliation gaps across Roadmap, Pre-Concept Tracker, and Program Driven HC.
  • Drive simplification of program delivery processes and reduce team exposure to recurring failure modes, such as late-stage ID/packaging changes and phase-skip patterns at Dev Commit→HVT.
Desired Qualifications
  • MBA or an advanced degree in Business, Operations, or a related field.
  • Experience in NPI/hardware program management in consumer electronics or a similar regulated hardware environment.
  • Strong analytical and problem-solving skills with the ability to translate complex business needs into actionable strategies.

About the company

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
  • Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
  • Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.

What critics are saying

  • AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
  • Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
  • Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.

What makes Amazon unique

  • Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
  • Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
  • Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.

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Benefits

Flexible Work Hours

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

1%
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