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Helio Health

Integrated addiction and mental health treatment

Counselor 2 - CASAC, Open Access Program

Full-TimeUpdated on 10/4/2026Deadline 9/9/27
$29 - $33.81/hr
Mid
Bachelor's, Master's
Syracuse, NY, USA
In Person

About the job

Requirements
  • CASAC, CASAC II, or CASAC Advanced certification is required.
  • A valid New York State driver's license and reliable transportation are required.
  • A bachelor's degree is required.
  • Proficiency in Microsoft Office, including Teams, Outlook, and Excel, is required.
  • Proficiency with electronic health records/electronic medical records, such as Avatar, Netsmart, and Epic, is required.
  • Proficiency with health monitoring systems, such as OASAS CDS, HealthEConnections, and PSYCKES, is required.
Responsibilities
  • Conduct screenings and assessments for clients seeking treatment for mental health, substance use, or co-occurring disorders.
  • Perform counseling and therapy tasks, including intake, evaluation, intervention, goal setting, discharge planning, referrals, crisis intervention, and psychoeducation.
  • Coordinate and refer clients to appropriate levels of care through internal and external community resources.
  • Provide crisis intervention and collaborate with crisis support systems.
  • Navigate individual, family, and group dynamics during assessments.
  • Assist in training staff and student interns.
Desired Qualifications
  • Two years of experience in the Human Services field working with co-occurring mental health/substance use disorders, high-risk populations, or individuals with severe and persistent mental illness is preferred.
  • A master's degree is preferred.

About the company

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

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Simplify Jobs

Simplify's Take

What believers are saying

  • Helio Health Foundation's August 2026 grants fund recovery housing, job skills, and hygiene.
  • Broome County renewed Helio's 2026 program grant, confirming government demand.
  • July 2026 service pages show active expansion across crisis care, outpatient access, and insurance acceptance.

What critics are saying

  • 2025 appellate reversal reinstated a premises-liability suit over a Helio-owned apartment assault.
  • ProPublica's 2025 audit found a significant internal-controls deficiency, threatening grant funding.
  • Medicaid-dependent behavioral health margins break quickly; one major compliance failure can cripple operations.

What makes Helio Health unique

  • Helio Health runs Syracuse's 24/7 crisis stabilization center, updated July 2026.
  • Its 2024 Fulton Friendship House merger broadened reach across five New York regions.
  • CCBHC services bundle crisis, mobile response, and outpatient addiction care under one brand.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Company paid short-term disability insurance

Company sponsored life insurance

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

↑ 10%

1 year growth

↑ 10%

2 year growth

↑ 10%
Partners Ending Homelessness
Sep 16th, 2026
Rochester Outpatient Community Cookout.

Rochester Outpatient Community Cookout. September 16, 2026 Helio is hosting its first Community Cookout next Friday Sept 25th from 11am-2pm at its Outpatient Clinic at 150 Mt Hope Ave. There will be multiple agencies offering resources and services, free lunch, and lots of harm reduction. Want to post on its news?

Brainify.AI
Apr 7th, 2025
AI Revolution in Mental Health: Insights from Mariam Khayretdinova at ICC 2025

Brainify.AI is excited to share that its CEO and co-founder, Mariam Khayretdinova, recently presented at the 2025 Integrated Cure Conference, organized by Helio Health.

Crypto Pump Signals Binance
Jan 13th, 2025
MoonPay purchases Solana to expand its payment services

MoonPay has acquired Helio in an intra-industry transaction "feels more like internal consolidation which is probably healthy, but doesn't tell us much," He added.

The Pipe Dream
Sep 15th, 2024
Court Street development to provide affordable housing for vulnerable populations

Helio Health, a foundation that provides comprehensive health care to those struggling with substance use and mental health disorders, has partnered with Passero, an engineering firm, and Christa Construction to build a new affordable housing complex in Downtown Binghamton.

Syracuse.com
Mar 26th, 2024
Syracuse-based Helio Health adds Capital Region non-profit to mental health care network

Helio has merged with the Fulton Friendship House, a behavioral health provider in Gloversville, Fulton County.