B

bswift

Full-service benefits administration for employers

GRC Analyst

Full-Time
$90k - $110k+ Performance-based incentives
Junior
Bachelor's
Remote in USA
RemoteMust work standard hours of 8am–5pm Central Time.
CybersecuritySecurity Governance, Risk & Compliance

About the job

Requirements
  • A bachelor's degree in Cybersecurity, Information Systems, Business Administration, Risk Management, Accounting, or a related field, or an equivalent combination of education and work experience.
  • Two or more years of experience in information security, IT audit, governance, risk and compliance, security compliance, client assurance, or a related discipline.
  • Working knowledge of information security and compliance concepts including SOC 2, access management, least privilege, segregation of duties, disaster recovery, data protection, and security testing and controls.
  • Experience interpreting questionnaires, gathering information from stakeholders, and preparing accurate and professional responses.
  • Strong written communication skills and the ability to explain technical and compliance concepts to technical and non-technical audiences.
  • Attention to detail and ability to manage multiple priorities and deadlines simultaneously.
  • Strong organizational, documentation, and follow-up skills.
  • Initiative, accountability, and willingness to learn new technologies, products, and security requirements.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Interpersonal and collaboration skills.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
  • Ability to work independently while effectively partnering across departments.
Responsibilities
  • Serve as a primary point of contact for client assurance requests, including security questionnaires, due diligence inquiries, RFP security sections, SOC reports, bridge letters, penetration test summaries, and other security-related documentation.
  • Review and respond to detailed client security questionnaires by interpreting requirements and providing accurate, defensible responses aligned with company policies and security practices.
  • Partner with Sales, Client Experience, Legal, Product, and Information Security teams to gather information and respond to customer security inquiries within established service-level expectations.
  • Use approved security questionnaire and AI-enabled response tools to draft and refine responses while ensuring accuracy, consistency, and appropriate disclosure of information.
  • Support the development, maintenance, and continuous improvement of reusable security response content and documentation.
  • Support internal and external audits, including SOC 2 and other compliance assessments, by coordinating evidence requests and assisting with control documentation.
  • Collect, organize, and maintain audit-ready evidence supporting compliance initiatives and recurring review activities.
  • Assist with governance, risk, and compliance processes designed to maintain adherence to security frameworks, internal controls, and regulatory requirements.
  • Support remediation efforts by tracking action items and partnering with stakeholders to ensure timely resolution of identified issues.
  • Own and execute recurring User Access Reviews for critical systems and applications.
  • Coordinate with system owners and managers to validate that user access remains appropriate and aligned with least-privilege principles.
  • Collect, maintain, and organize evidence supporting access review activities.
  • Track remediation actions resulting from access reviews and partner with business and technical stakeholders to resolve identified exceptions.
  • Support the review and negotiation of customer security addenda, contract language, and redlined security requirements.
  • Partner with Legal and Information Security stakeholders to evaluate proposed contractual obligations and recommend appropriate revisions.
  • Provide guidance to internal business teams related to security controls, compliance requirements, and customer assurance requests.
  • Identify and implement opportunities to improve processes, documentation, automation, and reporting across the Governance, Risk, and Compliance program.
  • Participate in broader governance and risk initiatives as security processes mature and become more automated.
  • Contribute to program enhancement efforts that improve operational efficiency, consistency, and customer experience.
  • Minimal travel may be required.
Desired Qualifications
  • Experience completing customer security questionnaires, due diligence requests, or security sections of RFPs.
  • Experience supporting SOC 2 audits, IT audits, or compliance assessments.
  • Experience administering access certification or user access review programs.
  • Experience reviewing security contract language, security addenda, or contract redlines in partnership with Legal teams.
  • Familiarity with GRC and security questionnaire management platforms such as SecurityPal, Archer, OneTrust, MetricStream, or similar tools.
  • Background in IT audit, SOC auditing, risk management, compliance, or related disciplines.
  • Experience in SaaS, healthcare technology, benefits administration, financial services, or other highly regulated industries.
  • Relevant certifications such as CISA, CRISC, Security+, CISSP, or similar credentials.

About the company

bswift provides comprehensive benefits administration and HR payroll services for employers across the United States. It acts as a full-service partner to manage employee benefits programs, from enrollment and ongoing administration to payroll-related tasks. The product offering is delivered through virtual, cloud-based processes and can be charged via subscription-based fees or per-employee-per-month arrangements, with many services accessible remotely to fit virtual work environments. Compared to competitors, bswift emphasizes end-to-end benefits administration, a broad client base (from small businesses to large corporations), and a strong focus on client engagement and thought leadership—hosting virtual events and sharing practical resources to help clients navigate benefits. The company’s goal is to help employers uncover the true value of their benefits programs and administer them smoothly and efficiently, reducing complexity and administrative burden for HR teams.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$51M

Headquarters

Chicago, Illinois

Founded

1996

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Simplify Jobs

Simplify's Take

What believers are saying

  • February 2026 Emma Chat hit 80% autonomous resolution across 750,000 messages.
  • July 2026 AI intake cut implementation timelines up to 40%, accelerating revenue recognition.
  • April 2026 USA TODAY named bswift a Top Workplace, supporting hiring and retention.

What critics are saying

  • June 2026 reviews allege layoffs, outsourcing, and training failures damaging service quality.
  • Francisco Partners owns bswift; exit pressure can force cost cuts before 2027.
  • AI automation replacing specialists risks deeper churn if clients reject opaque implementations.

What makes bswift unique

  • Emma Intelligence spans enrollment, support, analytics, and implementation across one platform.
  • Managed Services lets brokers outsource administration while keeping client ownership and revenue.
  • bswift’s AI-native Simplify turns document uploads into near-complete site builds in minutes.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Remote Work Options
  • Professional Development Budget
  • Mental Health Support
  • Employee Wellbeing Initiatives
  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

10%
PR Newswire
Oct 6th, 2026
bswift launches AI-powered carrier configuration tools with Aflac to simplify benefit plan setup and updates

bswift, a benefits technology and administration company, has launched AI-powered carrier configuration tools in partnership with Aflac. The tools help Channel Partners and clients add, switch, and update benefit plans more quickly and accurately. The technology uses bswift's Emma Intelligence to automatically configure plans, rates, and rules from uploaded carrier-specific plan documents, reducing manual work and errors. The system is tailored to each carrier's unique plan structures and documentation. The announcement builds on AI-native capabilities bswift introduced in July for setting up new small and midsize groups. The new tools address changes within existing sites on the bswift platform, particularly for complex products like voluntary benefits. bswift plans to expand the technology to additional carriers over time.

Print4Pay Hotel
Aug 22nd, 2026
bswift launches Managed Services to help channel partners scale without adding headcount.

bswift launches Managed Services to help channel partners scale without adding headcount. - bswift launched Managed Services designed to help channel partners expand benefits administration capabilities without adding internal headcount. - Offering provides operational support behind partners' existing client relationships, allowing them to retain customer ownership while bswift handles administration. - Services target brokers, consultants and other channel partners looking to grow recurring business without matching growth with additional employees. - Managed model provides access to bswift's technology, benefits expertise and operational resources while reducing staffing and infrastructure requirements. - Partners can scale service delivery and pursue larger opportunities while maintaining their own brand and customer relationships. - Strategy illustrates growing shift toward "managed services behind managed services," where technology providers supply infrastructure and expertise that channel partners resell or incorporate into their offerings. - Copier/MSP parallel: dealers can use similar models for IT, cybersecurity, AI, workflow and other specialized services, expanding recurring revenue without hiring specialists for every new technology.

PR Newswire
Aug 20th, 2026
bswift launches managed services to help channel partners scale benefits administration without hiring

bswift, a US benefits technology and administration company, has launched bswift Managed Services, a new delivery model designed to help channel partners expand their benefits administration offerings without building internal implementation and operations teams. The service allows partners to maintain client relationships and sales responsibilities whilst bswift handles platform configuration, implementation delivery, integration connections, and ongoing administration. Partners can continue focusing on consultation and client strategy rather than administrative capacity. The new model complements bswift's existing channel partner offerings, which include self-managed platform licensing and bswift Simplify for smaller groups. According to Sue Thompson, bswift's chief growth officer, Managed Services addresses partners' need to serve more clients with greater complexity whilst moving faster. The delivery model is built around consistency, quality, transparency, and alignment principles, providing partners with structured implementation processes and regular reporting whilst maintaining clear ownership boundaries.

PR Newswire
Jul 29th, 2026
bswift secures two spots on Newsweek's 2026 Greatest workplaces rankings.

bswift secures two spots on Newsweek's 2026 Greatest workplaces rankings. Jul 29, 2026, 11:00 ET Team member feedback places bswift among the nation's leading midsize employers, recognizing a culture that helps people thrive and empowers them to deliver for clients. CHICAGO, July 29, 2026 /PRNewswire/ - In a competitive labor market where companies are focused on attracting and retaining talent, bswift has been recognized by Newsweek as one of America's Greatest Midsize Workplaces 2026 and America's Greatest Midsize Workplaces for Women 2026. The rankings, based largely on employee feedback, recognize companies where people report strong experiences with workplace culture, career growth, flexibility, and support. The recognition reflects a comprehensive assessment by Newsweek and Plant-A Insights Group, drawing on an analysis of employee reviews and more than 120 workplace indicators, including work environment, belonging, compensation and benefits, work-life balance, career development, and company culture. Unlike awards based on company submissions, Newsweek's rankings are driven primarily by how employees rate their own workplace experiences. "Workplace culture is increasingly measured by the people who experience it every day," said Jennifer H. Cunningham, editor-in-chief of Newsweek. "These rankings give employees a voice and recognize the companies creating workplaces where people feel supported, valued, and able to grow." For bswift, this recognition reflects a workplace culture grounded in pursuing excellence, embracing accountability, delivering superior service, and being a great place to work. The company's workforce data includes average team member tenure of more than five years, voluntary turnover averaging 10% or less, and more than 60 former team members who have returned to bswift after working elsewhere - a group bswift refers to internally as "boomerangers." "Our culture is built through people who are supported, empowered, and accountable to one another," said Ted Bloomberg, CEO of bswift. "That starts from the moment someone joins our team. I personally welcome every new hire because if you choose bswift, you should know you matter and you're an important part of how we solve problems and deliver for our clients every day." bswift's recognition on America's Greatest Midsize Workplaces for Women 2026 reflects team member feedback along with workplace factors including fairness, flexibility, advancement opportunities, representation of women in leadership, and programs supporting women's career development. "Being recognized as a great workplace for women is especially meaningful because it speaks to whether people feel they have a real opportunity to succeed here," said Natalie Atwood, chief people officer at bswift. "Fairness and flexibility aren't afterthoughts. They are part of how we work. Every person at bswift is valued and supported to build their career with us, because when people grow with us, our clients benefit from the expertise, continuity, and commitment they bring to every interaction." This recognition comes as employers continue to navigate changing expectations around workplace culture, flexibility, and retention. For bswift, the rankings provide outside validation of an approach focused on creating an environment where team members choose to build their careers - and, in some cases, choose to return. About bswift bswift LLC is a leading provider of AI-native benefits technology and employee engagement solutions. Known for continuous innovation and our people-first culture, we enable clients to deliver rewarding experiences that maximize engagement, simplify benefits navigation, and activate benefits utilization. Our flexible, highly scalable platform offers personalized online enrollment, interactive decision support, ACA compliance reporting, and custom communications. Discover more at bswift.com. Media Contact SOURCE bswift LLC

bswift
Jul 29th, 2026
bswift secures two spots on Newsweek's 2026 Greatest workplaces rankings.

bswift secures two spots on Newsweek's 2026 Greatest workplaces rankings. by bswift, Insights Employee Engagement Team member feedback places bswift among the nation's leading midsize employers, recognizing a culture that helps people thrive and empowers them to deliver for clients. CHICAGO, IL - JULY 29, 2026 - In a competitive labor market where companies are focused on attracting and retaining talent, bswift has been recognized by Newsweek as one of America's Greatest Midsize Workplaces 2026 and America's Greatest Midsize Workplaces for Women 2026. The rankings, based largely on employee feedback, recognize companies where people report strong experiences with workplace culture, career growth, flexibility, and support. The recognition reflects a comprehensive assessment by Newsweek and Plant-A Insights Group, drawing on an analysis of employee reviews and more than 120 workplace indicators, including work environment, belonging, compensation and benefits, work-life balance, career development, and company culture. Unlike awards based on company submissions, Newsweek's rankings are driven primarily by how employees rate their own workplace experiences. "Workplace culture is increasingly measured by the people who experience it every day," said Jennifer H. Cunningham, editor-in-chief of Newsweek. "These rankings give employees a voice and recognize the companies creating workplaces where people feel supported, valued, and able to grow." For bswift, this recognition reflects a workplace culture grounded in pursuing excellence, embracing accountability, delivering superior service, and being a great place to work. The company's workforce data includes average team member tenure of more than five years, voluntary turnover averaging 10% or less, and more than 60 former team members who have returned to bswift after working elsewhere - a group bswift refers to internally as "boomerangers." "Our culture is built through people who are supported, empowered, and accountable to one another," said Ted Bloomberg, CEO of bswift. "That starts from the moment someone joins our team. I personally welcome every new hire because if you choose bswift, you should know you matter and you're an important part of how we solve problems and deliver for our clients every day." bswift's recognition on America's Greatest Midsize Workplaces for Women 2026 reflects team member feedback along with workplace factors, including fairness, flexibility, advancement opportunities, representation of women in leadership, and programs supporting women's career development. "Being recognized as a great workplace for women is especially meaningful because it speaks to whether people feel they have a real opportunity to succeed here," said Natalie Atwood, chief people officer at bswift. "Fairness and flexibility aren't afterthoughts. They are part of how we work. Every person at bswift is valued and supported to build their career with us, because when people grow with us, our clients benefit from the expertise, continuity, and commitment they bring to every interaction." This recognition comes as employers continue to navigate changing expectations around workplace culture, flexibility, and retention. For bswift, the rankings provide outside validation of an approach focused on creating an environment where team members choose to build their careers - and, in some cases, choose to return. About bswift. bswift LLC is a leading provider of AI-native technology and engagement solutions that unify an employer's entire benefits ecosystem. Their highly configurable SaaS platform integrates benefits administration, personalized decision support, robust analytics, and omni channel engagement - giving employees clear guidance and giving HR teams transparency, efficiency, and control. With deep expertise in health and welfare benefits, and advanced integrations across hundreds of partners, bswift simplifies benefits for organizations of all sizes and helps them drive better outcomes for their people. Discover more at www.bswift.com. Media Contact Zoya Siddiqui, Senior Director, Marketing [email protected]