Maintenance Supervisor

Overview

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.

Responsibilities

JOB SUMMARY: The Maintenance Supervisor leads maintenance technicians supporting Magnera’s 24/7 Fort Smith operation, including production equipment, utilities, and facility assets within the department’s scope. This role is accountable for safe execution, repair quality, technician development, and effective use of labor across day and night shifts. The supervisor partners with Operations, Engineering, Reliability, and the Storeroom Manager and Maintenance Planner to execute work and improve reliability within approved budgets.

Direct reports include nine multi-craft maintenance technicians supporting day and night shifts.

JOB DUTIES & RESPONSIBILITIES:

Safety and work quality

• Lead field safety reviews and verify that technicians and contractors follow site requirements for lockout/tagout, permits, electrical safety, guarding, and other applicable hazards; stop and escalate unsafe work.
• Confirm appropriate skills, procedures, tools, and equipment isolation before work starts. Verify repair quality, testing, housekeeping, and readiness before returning equipment to Operations.

Team leadership and shift coordination

• Supervise technician performance, attendance, and work assignments; provide coaching, performance reviews, and consistent accountability in coordination with the Maintenance Engineering Leader and Human Resources.
• Build technician skills through a maintained skills matrix, cross-training, mentoring, and development plans; support recruiting and onboarding.
• Maintain regular contact with day and night crews. Establish shift lead responsibilities, backup coverage, and escalation expectations within site policy.
• Maintain an approved on-call and backup coverage plan for 24/7 operations, including escalation contacts, vacation coverage, and response expectations.
• Ensure clear shift handovers covering equipment condition, work in progress, isolations, temporary repairs, outstanding risks, and next-shift priorities.

Daily execution and scheduling

• Review work priorities with Operations and the planner; confirm staffing and equipment access for the weekly schedule, then assign daily work based on technician skills and available capacity.
• Direct breakdown response and troubleshooting; coordinate support and communicate equipment status, recovery expectations, and changes in priority.
• Remove barriers to execution, monitor progress, and manage schedule changes. Document emergency work and return deferred jobs to the backlog with clear status.
• Review the ready backlog with the planner and Operations to use available production downtime effectively for approved maintenance and engineering work.
• Provide field input and feedback to the planner on job scope, labor estimates, safety requirements, and job steps. The planner prepares future work packages and coordinates the weekly schedule; the supervisor owns daily assignments and execution.

Reliability outages and improvement projects

• Ensure preventive, predictive, and corrective maintenance is completed; verify quality, follow up on inspection findings, and escalate overdue critical work or unresolved defects.
• Partner with Reliability and Engineering to investigate recurring failures, identify follow-up repairs, and improve maintenance tasks and equipment performance.
• Support outage scope and resource reviews with the planner and outage coordinator. Lead assigned technicians and contractors during execution, track milestones, and communicate risks and changes.
• Verify repair completion and equipment turnover; contribute to post-outage reviews and capture unfinished work and lessons learned.
• Lead assigned maintenance improvement projects through completion, including safety, schedule, cost, and equipment turnover.

Systems materials and cost control

• Use the CMMS proficiently to review backlog, assign work, monitor progress, and verify closeout records, including labor, parts, findings, failure information, and follow-up work.
• Use SAP for assigned maintenance cost, materials, and purchasing workflows. Coordinate parts needs, reservations, shortages, and issue or return records with the storeroom/planner under defined system ownership.
• Manage overtime, contractor use, and maintenance spending within delegated authority; identify variances and communicate resource needs.
• Assist the Maintenance Engineering Leader with the annual operating budget, spending forecasts, and upcoming maintenance needs.
• Ensure that labor, materials, requisitions, and contractor charges are assigned to the correct work orders, assets, and cost centers under site procedures.
• Help determine when outside expertise is needed, define technical requirements, and evaluate contractor quality and vendor performance with Engineering and Purchasing.

Qualifications

REQUIRED QUALIFICATIONS:

• At least five years of industrial maintenance experience and two years of demonstrated supervisory or team leadership experience.
• Strong working knowledge of mechanical and electrical maintenance, including PLCs, sensors, instrumentation, motors, drives, bearings, power transmission, hydraulics, pneumatics, fluid flow, pressure, and filtration; ability to read drawings and equipment documentation.
• Demonstrated ability to lead technicians, prioritize work, coordinate with Operations, and make sound decisions during equipment failures.
• Proficiency using a CMMS and working knowledge of SAP maintenance materials, purchasing, or cost workflows; ability to use Microsoft Office and interpret maintenance data.
• Clear communication, organization, and problem-solving skills; a consistent commitment to safe work, respectful teamwork, and follow-through.

Preferred Qualifications

• Experience supervising maintenance in a continuous process or 24/7 manufacturing facility, including planned outages and contractor coordination.
• Technical trade training, an associate degree, or a relevant maintenance or reliability certification; equivalent applicable experience is valued.
• Experience with airlaid manufacturing, root cause analysis, preventive or predictive maintenance, and employee relations.

WORK ENVIRONMENT AND SCHEDULE:

Work is performed in office and industrial plant settings. The role requires regular floor presence and availability for assigned after-hours support, shift overlap, and planned outages, including nights and weekends as scheduled. Follow site PPE requirements and perform essential duties with or without reasonable accommodation.

PERFORMANCE MEASURES:

Performance measures include safety performance and corrective actions, repair quality, repeat-failure reduction, PM completion, schedule adherence, emergency work percentage, work-order closeout quality, budget and overtime management, outage performance, project completion, and technician development. Track OEE and production downtime as shared outcomes with Operations and Reliability. Set targets from site baselines and priorities.

WHAT SUCCESS LOOKS LIKE:

Crews execute work safely and correctly, planned jobs progress with fewer delays, shift handovers are reliable, maintenance records are complete, and repeat failures decline. Technicians receive consistent coaching and accountability across shifts. Performance targets are established from site baselines and priorities.