National Account Manager - Strategic Partnerships, Licensed Coffeehouses

Now Brewing – National Account Manager-Licensed Coffeehouses:  Strategic Partnerships
#tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As an Account Manager, you will drive strategy and growth with external and internal business partners to transform and shape the future of Licensed Coffee Houses in our largest business segments. You will own key relationships with existing and new licensed business partners and operate as a general manager. Your work will be broad, impactful and highly cross-functional. You will be responsible for new coffee house development and portfolio management, complex negotiations, program innovation and adoption, technology solutioning and partnering with Starbucks world-class market teams.

As an Account Manager, you will…

• Strategically deepen and expand partnerships with key stakeholders
• Create negotiation strategy and approach for complex partnership agreements
• Develop and deliver a robust pipeline of new coffee houses and formats
• Co-create and execute strategic joint business plans to drive growth & strategic alignment
• Support portfolio management including renovation strategy and program integration

We’d love to hear from people with:

• Franchise development and/or business development experience, preferably in Starbucks Licensed Stores Business Development environment (7+ years) 
• Direct experience negotiating complex agreements and contracts with executives (7+ years)  
• B2B Sales and strategic account management with Fortune 500 or industry leading companies (7+ years)  
• Demonstrates strong executive presence and maturity  
• General management: application of multi-disciplinary business practices with internal and external teams (e.g. marketing, strategy, finance, store development, operations) (7+ years) 
• Strong strategic thinking, analytical, problem-solving capabilities  
• Expertise at simplifying complicated material to communicate in a concise and effective way  
• Ability to influence C level leaders in significant investment decisions and change management  
• Ability to adapt strategies and plans, and thrive in an ambiguous environment  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.