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IHG

Global hotel company

Human Resources Advisor

Full-Time
£21k/yr+ Overtime + Tronc
Junior
Exeter, UK
In PersonOn-site at Hotel Indigo Torquay; 24 hours per week; flexible working days/shifts.
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • At least 2 years’ HR Advisor/generalist experience, ideally in hospitality, retail or another fast-paced service environment.
  • CIPD Level 5 is desired but not essential, a good understanding of UK employment law and best practice is essential for this role.
  • Confidence advising managers and finding practical, people-focused solutions.
  • Strong organisation, attention to detail and the ability to manage multiple priorities.
  • A proactive, resilient and confident approach, with the ability to work independently.
  • Confidence using HR systems, reporting and data to support decision-making.
  • A clear passion for building a positive, inclusive workplace culture.
Responsibilities
  • Support the People Plan and help create a positive colleague experience.
  • Coach and advise managers on HR policy, performance, retention and colleague matters.
  • Support recruitment, onboarding and the first 90 days for new colleagues.
  • Help identify talent and development opportunities, including early careers activity.
  • Use HR systems and data to track activity, share insights and support decisions.
  • Deliver colleague survey activity, action planning and consistent HR standards.
  • Improve HR processes and ways of working, monitoring progress against objectives.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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