VIP Account Manager with German

Tasks

• Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
• Promote company products and services to high-value clients;
• Apply effective negotiation techniques to convert leads into long-term customers;
• Develop and implement initiatives to increase client satisfaction and retention;
• Build and maintain strong, long-term relationships as a trusted advisor;
• Monitor client activity and identify opportunities for growth and engagement;
• Maintain accurate records of client interactions in the CRM system.

Requirements

• Proven experience working for a CySEC-regulated company;
• Experience in the Forex/CFD industry, preferably in VIP account management or a similar HNW client-facing role;
• Experience working with regulated EU clients;
• Fluency in German (native or C1+ level);
• English proficiency at B2 level or higher;
• Strong communication and relationship-building skills;
• High level of responsibility, professionalism, and attention to regulatory compliance;
• CySEC Basic or Advanced Certificate would be a strong plus.

What We Offer

Full-time remote role with long-term collaboration (service provider contract).
Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
Flexible working hours.
High autonomy in launching marketing campaigns and technical setups.
All necessary tools for comfortable and efficient work.
Corporate training.
A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.