Director – National Retail
Girl Scouts
Director – National Retail
Girl Scouts
Nonprofit youth organization empowering girls worldwide
We are Girl Scouts of the USA (GSUSA), a nonprofit organization dedicated to building girls of courage, confidence, and character, who make the world a better place.
From coast to coast and across the globe, GSUSA provides programs built specifically for girls, meant to evolve alongside them as they discover who they are, explore their passions, and develop hands-on skills. Backed by millions of alums and a network of dedicated adult volunteers and mentors, Girl Scouts of all backgrounds and abilities rise to meet new challenges, tap into the power inside them, and build the confidence to let it shine. They find their strengths in science labs and on hiking trails, at cookie booths and in front of city councils. Along the way, they uncover the tools they need to lead with joy, on their own terms. And GSUSA is there to support and inspire them every step of the way, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.
If you believe in the promise and potential of all girls and are inspired by Girl Scouts’ mission of building girls of courage, confidence, and character, who make the world a better place, we’d love to hear from you.
The Revenue community leads Girl Scout Merchandise, Product Program, National Licensing, and Revenue Operations. The work spans e-commerce, retail and wholesale, product development, licensing and partnerships, financial planning and analytics, and the iconic Girl Scout Cookie Program. Together, these businesses drive revenue, member engagement, council value, and brand growth across the organization.
The team partners closely with communities across GSUSA to bring products and experiences to Girl Scouts and the public, working hand in hand with councils, vendors, licensees, sponsors, retailers, and other external partners along the way. The work creates value at every level of the organization by helping Girl Scouts build skills and a sense of belonging, generating critical revenue and opportunities for councils, and expanding GSUSA's revenue, audience, and brand reach.
At the heart of it all is a focus on building strong, sustainable revenue and engagement so Girl Scouts can continue delivering on its mission and expanding its impact.
#li-hybrid
Girl Scout Merchandise (GSM) at GSUSA is seeking a Director, National Retail to lead and strengthen the wholesale and retail business across our Council retail partners. This role focuses on building Council business capability and driving growth through insight, coaching, and partnership — with success measured not only by wholesale sales but by Councils’ improved in-store and digital retail performance, customer engagement, and profitability.
The Director will establish a national retail performance framework that supports data-driven decision-making, consistent KPIs, and scalable tools that enable Councils to optimize their local retail businesses. This leader will build strong, long-term partnerships across the Council network and GSUSA to drive alignment, influence strategic decisions, and support sustainable growth. The ideal candidate has deep experience in multi-unit or franchise retail environments and performance analytics, with demonstrated success influencing business outcomes through data-driven insights, relationship building, coaching, and cross-functional collaboration.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Office 365 or similar suites
Fluency in PowerPoint or similar presentation software
Fluency in Microsoft Excel or similar software
Fluency in BI tools (Looker, Power BI, or similar data analytics software)
Experience with Salesforce or NetSuite a plus.
SALARY RANGE: $88,000 - $165,000
This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC metro or similarly situated employees. Actual pay will vary based on various factors, including but not limited to experience.
FEATURED BENEFITS:
What We Offer:
Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:
Paid Time Off:
GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
Other Benefits:
WORK ENVIRONMENT: This job operates in a professional office environment.
Position Type: This is a full-time, hybrid position with 2 days on site required. GSUSA is based in New York City.
AAP/EEO Statement: GSUSA is an equal employment opportunity employer.
Nonprofit youth organization empowering girls worldwide
Girl Scouts is a nonprofit youth development program that helps girls build confidence, leadership, and citizenship through hands-on activities like camping, first aid, community service, and earning badges. Girls participate in troops and programs that emphasize values such as honesty, fairness, courage, compassion, character, sisterhood, and citizenship. The organization measures progress through rank advancements and special awards (Bronze, Silver, and Gold). With a history dating to 1912, it operates nationwide with about 2.3 million members who contribute millions of hours of service. The goal is to empower girls and provide cross-cultural learning opportunities and exposure to global issues, fostering practical skills and community impact.
Explore more opportunities at Girl Scouts