Reception Secretary
About the job
- A vocational baccalaureate-level qualification in secretarial studies or equivalent training.
- Very good proficiency with office software.
- Experience in a similar position is preferred.
- Strong interpersonal skills.
- Welcome, inform, and direct residents, their families, and visitors at the reception desk or by telephone.
- Handle in-person and telephone reception for residents' families, prospects, and clients in accordance with commercial procedures.
- Participate in managing relationships with families and residents.
- Receive and welcome older adults and their families.
- Manage and monitor complaints and correspondence from families.
- Collect and share information with the multidisciplinary team to optimize resident support.
- Identify people arriving at the residence.
- Take messages and relay them to the relevant people.
- Update files, tracking tables, and other information used to direct communications and visitors.
- Implement administrative procedures for welcoming new residents and accompany them during admission to facilitate their integration, including the welcome booklet, stay contract, and operating rules.
- Manage and monitor residents' administrative files, including admissions and discharges, and manage the residence's correspondence.
- Experience in a similar position.
About the company
Colisée France operates a network of senior care services across Europe, with more than 200 facilities and about 20,000 employees. Its offerings include medicalized houses, independent living residences, and rehabilitation clinics, all delivered through a person-centered approach that listens to each senior. The company stands out through its explicit social mission, strong emphasis on human values, ethics, transparency, and a focus on social innovation to address aging challenges. Its goal is to improve long-term well-being for seniors, support staff, and the broader community while reducing environmental impact.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Bordeaux, France
Founded
1976
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Simplify's Take
What believers are saying
- April 2026 restructuring cut about €600 million of debt and injected €285 million.
- Maturity extensions to 2031 give Colisée breathing room for modernization and maintenance.
- S&P upgraded Colisée on May 12, 2026 after exit from restructuring proceedings.
What critics are saying
- On April 30, 2026, creditors replaced EQT, proving prior ownership failed to stabilize Colisée.
- Pappers flagged negative equity at Colisée France Holding on May 7, 2026.
- Any quality scandal, staffing shortage, or reimbursement squeeze can trigger another restructuring by 2031.
What makes Colisée France unique
- Colisée France remains Europe’s fourth-largest elderly care operator, serving 32,000 residents across 400 sites.
- Arnaud Marion stayed chief executive after the 2026 creditor-led restructuring, preserving operational continuity.
- Its French EHPAD network and senior residences create scale advantages in staffing, procurement, and admissions.
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Benefits
- Flexible Work Hours
- Training Programs