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Agiliti

Medical equipment rental and management

Hospital Service Technician 1

Medical, Clinical & VeterinaryPosted on Nov 13
Full-timeHarrison Township, NJ, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required.
  • Basic computer skills are required.
  • Must be willing to work flexible hours, including evenings, weekends, holidays, and emergency off-hours to support a 24/7 schedule.
  • Must be able to lift and/or push up to 75 pounds and stand and walk for long periods.
  • Must be able to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, and stand for long periods.
  • May be required to obtain certain vaccinations or provide proof of current vaccination status based on customer or company requirements.

Responsibilities

  • Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
  • Communicate with clinical staff about equipment features and functionality.
  • Provide quality service, perform to quality standards, and meet customer and company metrics.
  • Pick up, clean, and process equipment, preparing it for patient-ready use according to company and hospital protocols.
  • Maintain a professional relationship with hospital staff and other personnel and serve as a subject-matter expert in customer service.
  • Support continual improvement of the quality, reliability, and value of products and the efficiency of services.

Desired Qualifications

  • Prior work experience in a hospital setting is preferred.

About the Company

Agiliti

Medical equipment rental and management

Agiliti provides access to, management of, and maintenance for a wide range of medical equipment to healthcare organizations. It rents high-quality devices—such as critical care equipment, surgical lasers, specialty beds, and surfaces—and ensures they are delivered in patient-ready condition, with ongoing service and support. The product workflow centers on equipment rental paired with service contracts, plus a digital management platform (MyAgiliti) that lets hospitals track rental history, maintenance, and utilization. Compared with competitors, Agiliti emphasizes end-to-end asset management and nationwide hospital reach, offering a comprehensive rental and maintenance ecosystem, not just equipment supply. The company’s goal is to improve patient outcomes while reducing wasted equipment spending for its clients.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1939

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