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Full-Time

Account Director

Enterprise Sales

Posted on 6/20/2024

Pendo

Pendo

501-1,000 employees

Enhances digital products for user engagement

Consulting
Consumer Software
Enterprise Software

Compensation Overview

$170k - $180kAnnually

+ OTE

Senior, Expert

London, UK

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 5+ years of sales success in an entrepreneurial SaaS environment
  • Proven success in closing deal sizes 100k-$1m+ ARR
  • Consistent track record of hitting goal and $ numbers
  • Ability to learn technology basics and apply them to business situations
  • Ability to work in team-based complex sales cycles
  • Experience with MEDDPICC and/Force Management Methodology preferred
  • Willingness to learn in a high-paced sales environment
  • Technical or Product Management background
  • Past SDR/BDR or Strong PG background
Responsibilities
  • Work full-cycle deals throughout the sales process from start to close
  • Research and prospect into target Enterprise companies using various prospecting tools
  • Be an integral part of Pendo's Sales team in London
  • Build and manage a territory plan
  • Learn and demonstrate the Pendo platform to new and prospective customers
  • Navigate prospective customers through trials and proof of concepts
  • Negotiate contracts
  • Record and document all sales activities in Salesforce.com

Pendo provides solutions for improving product experience and digital adoption for businesses that develop digital products, such as software companies and tech startups. Their platform integrates with existing products to offer tools that help product teams analyze user behavior, collect feedback, and make informed decisions to enhance their offerings. Key features include in-app messaging, user analytics, and feedback collection, which guide users through new features and updates. Pendo differentiates itself by focusing on user engagement and providing actionable insights that help clients meet the high expectations of users. The goal of Pendo is to support businesses in achieving growth and success by ensuring their digital products deliver a positive and valuable user experience.

Company Stage

Series F

Total Funding

$472.6M

Headquarters

Raleigh, North Carolina

Founded

2013

Growth & Insights
Headcount

6 month growth

8%

1 year growth

11%

2 year growth

-6%
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Simplify's Take

What believers are saying

  • Achieving $200 million in annual recurring revenue and a record number of new product launches highlights Pendo's strong growth trajectory and innovation capacity.
  • Partnerships with major players like Google Cloud to integrate generative AI capabilities position Pendo at the forefront of AI-driven product management solutions.
  • Pendo's recognition as a leader in Everest Group's 2023 Digital Adoption Platforms PEAK Matrix® Assessment underscores its industry leadership and credibility.

What critics are saying

  • The recent layoff of 12% of its staff could indicate underlying financial or operational challenges that may affect employee morale and stability.
  • High competition in the SaaS market, with numerous alternatives and competitors, could pressure Pendo to continuously innovate to maintain its market position.

What makes Pendo unique

  • Pendo's focus on product experience and digital adoption sets it apart from general SaaS providers, offering specialized tools for user engagement and product improvement.
  • The seamless integration of Pendo's platform with clients' existing products allows for real-time user behavior insights and feedback collection, a feature not always available in competing solutions.
  • Pendo's recent enhancements with AI and automation further differentiate it by providing advanced capabilities for product teams to leverage in improving user experiences.
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