Senior Manager - Intake and Placement

Position:                                        Sr. Manager, Intake and Placement
Comparable DFPS Position:        No DFPS Equivalent
Classification:                               Full-time, Exempt
Reports to:                                    Director, Permanency     
Company:                                      Texans Together             

Location:                                      
Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)

Position Description:

TheManager, Intake and Placement oversees the process of assessing, searching and placing children into appropriate care settings based upon service packages or level of care, person characteristics, behavioral needs and other factors that should be considered.  The Manager will ensure that these strategies are oriented towards family and child wellbeing; develop specific strategies with their team to reduce and/or eliminate children without placement; and ensure that the Community Based Care operations not only align with federal and state regulations, agency policies, and evidence-based best practices in child welfare, but exceed contracted outcome goals.

Primary Responsibilities:

• Manage the intake of new referrals and develop and verify that there is a system for assignment in place that considers caseload equity and staffing.
• Ensure timely and accurate information is sent to providers regarding placement referrals.
• Develop a system to track placement discharges to ensure that a subsequent referral is made timely.
• Triage cases based upon urgency, safety and placement needed.
• Ensure that the team is trained to match children to the least restrictive, most appropriate placement in a shelter, foster home, general residential operation or residential treatment center.
• Establish relationships with providers to conduct quality assurance checks with providers to ensure the placement team operates efficiently.
• Monitor placement availability to make sure all capacity is being utilized.
• Supervise intake and placement staff, provide training, support and feedback to team.
• Develop and implement protocols and best practices for placement referral/intake process so that placements are located timely and without interruption to a child’s routine.
• Work closely with DFPS state office placement team to be aware of any policy changes or practice updates.
• Make quick decisions and collaborate with the referral source so that there is clear communication and continuity of care.
• Be familiar with Texas Child Centered care service packages and add-ons.
• Promote a culture that values child and family well-being.
• Meet and exceed contract requirements.
• Collaborate with contracted service providers, community stakeholders and other agencies.

Required Qualifications:

• Bachelor’s degree required.
• Ten (10) years' professional experience in child welfare.
• Three (3) years in management/supervisory roles.

Preferred Qualifications:

• Experience managing multiple programs or units.
• Progressive management experience. 

Knowledge, Skills, and Abilities:

• Knowledge of federal and state child welfare laws and regulations.
• Experience developing and implementing best practices and procedures in a social service setting.
• Knowledge of Community Based Care and Texas Child Centered Care.
• Preferred knowledge of Department of Family and Protective Services.
• Demonstrated experience in using data to drive decision making.
• Ability to manage complex projects with multiple stakeholders.
• Experience working in complex, high-risk, and/or high profile situations.
• Demonstrated experience with placement searches, foster care, CLASS and working providers.

Working Conditions:

• Environment: Office-based.
• Work Schedule: Monday through Friday during standard business hours.
• Travel: Occasional - Local, statewide as needed. Must have reliable transportation

 

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.