Server

Salary Range: 18.42 to 18.42 (Currency: USD) (Pay period: per-year-salary)

Key Responsibilities

• Arrive at work on time, in proper uniform, and with the appropriate tools.  
• Provide every Guest with relentless service to ensure we exceed their expectations  
• Guide guests through their customized dining experience following Fixins’ Service Philosophy and using Fixins’ 9 Steps of Service.  
• Utilize genuine salesmanship techniques during guest interactions.  
• Possess an extensive knowledge of all food and beverage selections, including a deep understanding of the appropriate questions to ask when a guest orders a particular food or beverage item.  
• Place accurate orders using POS and pivot points.  
• Deliver food to tables and pre-bus using silent service.  
• Run food to tables using pivot points and a sense of urgency, delivering hot food hot,  cold food cold.  
• Manage a section of tables during each shift as though it were your own business.  
• Maintain a clean and organized section, service station, and dining room.  
• Provide relentless service to all guests.  
• Complete assigned opening, ongoing, and closing sidework.  
• Maintain a safe, sanitary, and secure environment at all times.  
• Adhere to responsible beverage service requirements.  
• Notify a Manager of all late orders and guest complaints.  
• Properly fill “Rush” tickets to resolve problems quickly.  
• Complete accurate Server Checkout Reports.  
• Adhere to cash handling policies.  
• Remain calm at all times.  
• Assist Bussers by clearing and/or wiping tables.  
• According to our teamwork philosophy, assist other Servers by refilling beverages,  pre-bussing tables, running food, etc.  
• Assist Bartenders by stocking glassware, ice, garnishes, etc.  
• Perform any other tasks or duties as assigned by a Manager. 

Qualifications

• Ideally 1-3 years of serving experience  
• Must be able to speak clearly and listen attentively to guests and other team members 
• Ability to work effectively in a fast-paced environment and remain calm under pressure 
• Positive attitude and a willingness to learn and grow 
• Availability to work evenings, weekends, and holidays as needed 
• High school diploma preferred 
• Must have or be willing to obtain Food Handler’s Card and Responsible Beverage Service (RBS) Certification if required by law (Certifications differ per state) 

Work Environment & Physical Requirements

• Ideally 1-3 years of serving experience  
• Must be able to speak clearly and listen attentively to guests and other team members 
• Ability to work effectively in a fast-paced environment and remain calm under pressure 
• Positive attitude and a willingness to learn and grow 
• Availability to work evenings, weekends, and holidays as needed 
• High school diploma preferred 
• Must have or be willing to obtain Food Handler’s Card and Responsible Beverage Service (RBS) Certification if required by law (Certifications differ per state)