Adventist Health

Faith-based nonprofit integrated health system

Program Manager - Performance Improvement

Program ManagementConfirmed live in the last 24 hours

Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

A bachelor's degree in Nursing, Healthcare Administration, Public Health, or an equivalent combination of education and related experience is required.
Five years of healthcare experience in quality, patient safety, risk management, or performance improvement is required.
Two years of direct leadership experience, such as supervising, managing, or coordinating people or teams, in healthcare or a related setting is required.
Six Sigma Black Belt and Lean Certification are required within two years of hire.
CCMP or Prosci certification is required within two years of hire.
All required vaccinations must be received as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Responsibilities

Lead, facilitate, execute, coach, consult, and educate process improvement teams.
Direct the organizational deployment of performance improvement, including mentoring, scorecard tracking, and reporting.
Supervise personnel with discretion and independent judgment.
Manage large programs with substantial budget or impact.
Determine tactical approaches, resources, schedules, and goals while applying advanced technical knowledge to solve complex problems.
Design, implement, and refine measurement systems to evaluate organizational performance; perform advanced data analyses, interpret results with critical insight, and develop actionable recommendations that drive measurable improvements.
Guide and empower cross-functional teams through the process improvement roadmap, set ambitious yet achievable goals, identify critical success factors, and facilitate changes that enhance quality, safety, and efficiency.
Leverage process improvement methodologies and tools, including Lean, Six Sigma, and Plan-Do-Study-Act, to systematically identify, analyze, and prioritize opportunities that deliver sustainable outcomes.
Monitor team performance and group processes to ensure alignment with objectives; proactively escalate unresolved barriers to leadership and ensure timely, transparent communication across all levels of the organization.
Convert process improvements into quantifiable financial and operational benefits, document validated results, conduct post-implementation reviews, and secure alignment with operations and finance leaders on realized outcomes.
Perform other job-related duties as assigned.

Desired Qualifications

Two years of healthcare experience in quality, patient safety, risk management, or performance improvement is preferred.

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Leads, facilitates, executes, coaches, consults, and educates process improvement teams. Directs organizational deployment of performance improvement, including mentoring, scorecard tracking, and reporting. Supervises personnel with discretion and independent judgment. Manages large programs with substantial budget or impact. Determines tactical approaches, resources, schedules, and goals while applying advanced technical knowledge to solve complex problems

Job Requirements:

Education and Work Experience:

Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or equivalent combination of education/related experience: Required
Five years' of healthcare experience in quality, patient safety, risk management, or performance improvement: Required
Two years' of healthcare experience in quality, patient safety, risk management, or performance improvement.: Preferred
Two years' of direct leadership experience (e.g. supervising, managing, or coordinating people or teams) in healthcare or related setting: Required

Licenses/Certifications:

Six Sigma Black Belt and Lean Certification: Required within two years of hire
CCMP or Prosci certification: Required within 2 yeas of hire

Essential Functions:

Designs, implements, and refines measurement systems to evaluate organizational performance; performs advanced data analyses, interprets results with critical insight, and develops actionable recommendations that drive measurable improvements.
Guides and empowers cross-functional teams through the process improvement roadmap, setting ambitious yet achievable goals, identifying critical success factors, and facilitating changes that enhance quality, safety, and efficiency.
Leverages a full range of process improvement methodologies and tools (e.g., Lean, Six Sigma, PDSA) to systematically identify, analyze, and prioritize opportunities that deliver sustainable outcomes.
Monitors team performance and group processes to ensure alignment with objectives; proactively escalates unresolved barriers to leadership and ensures timely, transparent communication across all levels of the organization.
Converts process improvements into quantifiable financial and operational benefits, documenting validated results, conducting post-implementation reviews, and securing alignment with operations and finance leaders on realized outcomes.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Pay Range: The estimated base pay for this position is $108,913 to $163,369. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

About the Company

Adventist Health

Faith-based nonprofit integrated health system

Adventist Health is a faith-based nonprofit health system with more than 400 sites of care, including 26 acute care hospitals, primarily on the West Coast and in Hawaii. It provides a full range of health services—from primary and specialty care to hospital-based treatments and wellness programs—delivered across an integrated network of clinics, hospitals, and care facilities. Revenue comes from patient services, insurance reimbursements, and government programs, and earnings are reinvested back into communities to improve health outcomes and expand access to care. The organization differentiates itself through its nonprofit, faith-based model and by reinvesting earnings into community health, along with its broad, integrated network that covers preventive, primary, specialty, and acute care. Its goal is to improve health outcomes for the communities it serves and to expand access to high-quality care.

Company size: 10,001+
Company stage: Grant
Total funding: $210K
Headquarters: Roseville, CA
Founded: Not listed

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