Assistant Manager, Children's Services

At Pacific Coast Children’s Resources, we have provided personalized services to children and youth living with diverse abilities since 2010. Today we offer our services throughout many communities in the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays. We offer a wide range of dynamic and comprehensive programs and are committed to:

• The values and principles of inclusive community living
• Providing person-centred services that respect the person’s choice and dignity
• Ensuring cultural diversity and lifestyle choices are recognized and incorporated when developing supports
• Empowering people with disabilities to live the life they envision

About the Role
The Assistant Manager shall have the personality, ability, and temperament necessary to interact with the people we support in a manner that will respect and maintain the persons’ spirit, dignity and individuality.

The Assistant Manager shall be responsible for assisting the Manager in the daily operation and leadership of the service ensuring that each person receiving care is provided the opportunity and support for independence, learning and self-expression according to their abilities and choices.

You will use your expertise to make a significant contribution to the children, youth, caregivers, and communities we serve. Through a family-centred approach, you will provide support in a safe home environment to children and youth who may have experienced complex trauma and present complex behaviours, as well as people with diverse abilities receiving services through the Ministry of Children and Family Development (MCFD.) Your natural ability to care for others, working both independently and collaboratively as a member of a multidisciplinary team, will allow you to influence your team’s success.

You will

• Ensure all professional program plans are implemented, regularly reviewed and updated in consideration of the total needs of each person
• Promote active advocacy for each person living in the home
• Ensure the people receiving support are provided assistance and instruction as required in all aspects of their daily lives
• Ensure the persons have realistic choices in community recreational and leisure activities and that these activities are explored, evaluated and maintained on an individual basis
• Support each person in the development and maintenance of family and personal relationships
• Act as a liaison between the person’s home, families and community resources
• Monitor the health and safety of the persons and ensure preventative techniques are in place
• Ensure that the home is maintained in a neat and clean state at all times
• Ensure all transportation needs for supported persons are met, including driving their own or Company owned vehicles when required
• Be supportive and provide guidelines to staff in their contact with the supported persons, their families, friends and community resources
• Meet with the manager regularly regarding the overall operation of the Program/Service
• Assist the Manager in scheduling and evaluations
• Assist in providing orientation to new employees
• Assist in motivating and establishing a positive and creative tone for the Program/Service
• Attend staff meetings regularly and to attend and participate in other meetings as required
• Ensure the personnel, payroll and financial records are maintained as required by the Manager
• Ensure all Licensing Standards and Regulations are met
• Report Program/Service maintenance needs to the Manager
• Experience with High behaviours*
• Previous experience navigating complex trauma and trauma informed practices* 
• Perform other tasks as assigned by the Manager as required

What you bring

• Post-secondary Certificate/Diploma in the community social services/health care field in social services or equivalent
• Certificate/Diploma in Management Training
• A minimum of two years’ experience in a related field
• Must be willing to get a Criminal Records Search/ Satisfactory criminal record and MCFD HUB clearance
• Current first-aid and CPR certification
• Unrestricted Class 5 Driver’s license. If driving a commercial company vehicle, a Class 4 license is required
• Have a valid BC class 5 driver's license at minimum, access to a safe and reliable vehicle and the ability to travel
• Any qualifications or skills required of the Licensing Officer or the funding body
• Knowledge of Child Care Licensing Regulations – an asset
• Knowledge of MCFD, Aboriginal Operational Practice Standards and Indicators
• Knowledge and appreciation of Indigenous cultural practices and traditions and how culture impacts the development of individuals and communities
• Knowledge of provincial, federal, and Indigenous organizations mandated to provide child & family services

Why you'll love it here

Pacific Coast Children’s Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. Since its inception in 2010, PCCR has steadily expanded, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes PCCR a great place to work.

What we offer

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
  Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive Salary $69,000 - $76,000 per Annum
• Comprehensive Medical, Dental, and Vision care benefits package.
• Career development opportunities
• An inclusive, supportive work environment and community involvement
• A caring, fun, ambitious and supportive team

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.
At Pacific Coast Children’s Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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