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CACI

Provides government contracting technology and services

Infrastructure/Systems Administration

IT Service Desk & End User SupportPosted on Nov 12
Full-timeSarasota, FL, USA$60.1k - $123.2k

About the Job

Requirements

  • An active Top Secret/Sensitive Compartmented Information clearance with polygraph is required.
  • A bachelor's degree in a related technical field, or equivalent experience in lieu of a degree, is required.
  • At least three years of experience in a related information technology role is required.
  • A current Security+ certification is required.
  • Proficiency with Windows desktop operating systems and Dell hardware is required.
  • Strong skills in Microsoft Outlook and general end-user support are required.
  • A solid understanding of networking fundamentals and troubleshooting is required.
  • Linux training or hands-on Linux experience is required.

Responsibilities

  • Image, configure, and deploy physical and virtual desktops, and troubleshoot and repair desktops, laptops, zero clients, monitors, and docking stations.
  • Manage operating systems, BIOS settings, disk encryption, and data protection.
  • Install, update, and troubleshoot end-user applications and certificates.
  • Restore and migrate user data, apply and troubleshoot file permissions, and decrypt inaccessible files as needed.
  • Document work in ticketing systems while meeting established service-level agreements.
  • Patch network ports, trace cabling, and assist with network switch installations.
  • Apply patches to Linux systems and troubleshoot Linux-based issues.
  • Work with remote teams to resolve hardware and software problems.
  • Perform Nessus vulnerability scans and remediate findings.
  • Configure multifunction print, scan, and fax devices, coordinate vendor replacements, and troubleshoot connectivity.
  • Support user moves, including computers, phones, and network connectivity.
  • Collaborate with other IT teams to support broader organizational initiatives.
  • Provide support across unclassified and classified systems.

About the Company

CACI

Provides government contracting technology and services

CACI International Inc. provides technology and professional services to U.S. government clients, focusing on national security and modernization. It earns most of its revenue through long-term government contracts that fund engineering, intelligence, logistics, cybersecurity, data analytics, and IT solutions for defense, intelligence, and federal civilian agencies. Its products and services work by delivering specialized technical expertise, secure systems, and mission-support capabilities that help agencies run operations more efficiently and securely. CACI differentiates itself through its deep domain knowledge in national security, a proven track record of delivering high-quality, reliable solutions, and a skilled workforce that can execute complex, long-duration contracts. The company’s goal is to be a trusted partner for government modernization needs by providing advanced technology solutions and mission support that enhance national security and operational effectiveness.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1962

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