Houston Methodist

Nonprofit academic medical center with hospitals

Security Officer

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeKaty, TX, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent education is required.
Criminal justice, security, or related experience is preferred.
A state security officer license is required: Security Officer Non-Commissioned application must be submitted within 14 days of hire and obtained within one year of employment, or the candidate must hold Security Officer Commissioned Level 3 or Personal Protection Officer Level 4 licensure.
A Texas driver's license must be obtained within 90 days.
IAHSS Certified Security Officer-Basic, Advanced, or Supervisor certification must be obtained within 90 days.
Nonviolent Crisis Intervention or Instructor certification from the Crisis Prevention Institute must be obtained within 60 days.
BLS certification or instructor certification from the American Heart Association is preferred.
Demonstrate the skills and competencies necessary to safely perform the job, as determined through ongoing skills, competency assessments, and performance evaluations.
Have sufficient proficiency in spoken, read, and written English to perform the essential functions of the job, especially activities affecting patient or employee safety or security.
Communicate effectively with patients, physicians, family members, and coworkers in a manner consistent with customer service and positive language principles.
Be able to multitask and function calmly in stressful situations.
Possess strong customer service skills.
Be proficient with computer skills, including Microsoft Office software and Webmail.
Know public safety policies and procedures.
Understand HIPAA and patient confidentiality compliance.
Demonstrate emergency preparedness knowledge.
Be willing to travel within the Houston metropolitan area as required.

Responsibilities

Maintain a safe and secure environment for patients, staff, and visitors by patrolling and monitoring hospital premises and personnel.
Provide personal protection, traffic control, and emergency response services.
Use Houston Methodist-approved defensive tactics as needed to ensure patient, staff, and visitor safety.
Maintain high customer satisfaction while providing safety and security to patients, visitors, staff, and assets.
Use professional telephone etiquette and communicate effectively with management and coworkers about tasks, processes, and procedures.
Respond to requests for personal security coverage, directions, information, and guidance.
Contribute to a positive, collaborative work environment and help achieve department results, including employee engagement and peer-to-peer accountability.
Secure premises and personnel by patrolling facilities, monitoring surveillance cameras and access points, and permitting entry as needed, including to the morgue area.
Respond to radio dispatches, calls, and complaints; assess situations accurately, respond promptly, provide appropriate assistance, and make recommendations as needed.
Record occurrences, information, observations, and surveillance activities; conduct witness interviews; and complete reports accurately.
Respond immediately to emergency codes and take appropriate action.
Maintain a safe environment by following policies and procedures for safety, hazardous materials, emergency preparedness, and HIPAA.
Prevent loss and damage by reporting irregularities and informing violators of policies and procedures.
Use and maintain Houston Methodist and department equipment according to manufacturer specifications.
Use resources cost-effectively, manage time independently, prioritize daily tasks, and assist coworkers as needed.
Implement actions that promote workplace safety and proactively prevent workplace violence.
Support hospital and department goals and offer innovative solutions through participation in department projects.
Take responsibility for personal growth and development by participating in in-service programs and continuing education, holding career discussions with management, and keeping the My Development Plan updated.

Desired Qualifications

BLS certification or instructor certification from the American Heart Association.

At Houston Methodist, the Security Officer position is responsible formaintaining a safe and secure environment for patients, staff and visitors by patrolling and monitoring hospital premises and personnel. This position provides assistance with personal protection, traffic control and emergency response services. The Security Officer position may employ Houston Methodist-approved defensive tactics to ensure patient, staff and visitor safety.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

Criminal justice, security or related experience preferred

LICENSES AND CERTIFICATIONS
Required

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of employment or Security Officer Commissioned Level 3 or Personal Protection Officer Level 4 licensure and
DL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV Must obtain a Texas DL within 90 days and
IAHSS - Certified Security Officer-Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security & Safety_PSV within 90 days and
NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days

Preferred

BLS - Basic Life Support or Instructor (AHA)

KNOWLEDGE AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Must have the ability to multi task and function calmly in stressful situations
Must possess strong customer service skills
Proficient computer skills including, but not limited to, knowledge of Microsoft Office software and Webmail
Knowledgeable of all Public Safety Policies and Procedures
Understand HIPAA and Patient confidentiality compliance
Demonstrates emergency preparedness knowledge

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets.
Uses professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures.
Actively responds to requests for personal security coverage, assistance with directions, information and guidance.
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

Secures premises and personnel by patrolling facilities; monitoring surveillance cameras; monitoring access points permitting entry as needed, which may include morgue area.
Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes recommendations as needed for all emergent situations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews.
Responds immediately to all emergency codes and takes appropriate action.
Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA.

FINANCE ESSENTIAL FUNCTIONS

Prevents loss and damage by reporting irregularities, informing violators of policy and procedures.
Utilizes and maintains HM and department equipment according to manufacturer specifications.
Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Implements actions that promote workplace safety culture and proactively prevents workplace violence.
Supports hospital and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform: Yes
Scrubs: No
Business professional: No
Other (department approved): No

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

On Call* No

TRAVEL**

**Travel specifications may vary by department**

May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No

Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

About the Company

Houston Methodist

Nonprofit academic medical center with hospitals

Houston Methodist is a nonprofit academic medical center and hospital system in the Houston area. It delivers fee-for-service care through eight hospitals, focusing on cancer, heart and vascular care, transplantation, neurosciences, orthopedics, and digestive disorders, and treats thousands of international patients. The system combines patient care with research, education, and philanthropy through the Houston Methodist Hospital Foundation, with its flagship at the Texas Medical Center and partnerships with Weill Cornell Medicine, Texas A&M, and Rice University that support programs like EnMed and a broad clinical trials network via the Houston Methodist Research Institute. Its goal is to improve patient outcomes by providing high-quality medical care while expanding research, education, and collaborative clinical programs.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Houston, TX
Founded: 2008

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