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Staples

Office supplies retailer and services provider

Senior Merchandise Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeFramingham, MA, USAIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 2 years of experience in merchandising, project management, data analytics, category management, retail operations, or a related field is required.
  • Strong Microsoft Excel skills, including formulas, reporting, analysis, and data interpretation, are required.
  • Experience managing projects, timelines, deliverables, and cross-functional initiatives is required.
  • The candidate must be able to analyze data and make business recommendations.
  • Experience working with multiple stakeholders in a fast-paced business environment is required.
  • The candidate must have a strong analytical mindset and translate data into actionable business recommendations.
  • The candidate must have project management and organizational skills to manage multiple priorities simultaneously.
  • The candidate must be able to build partnerships and collaborate with cross-functional teams and external partners.
  • The candidate must have communication and presentation skills and the ability to influence stakeholders.
  • The candidate must balance strategic thinking with detailed execution, demonstrate attention to detail, and maintain accuracy.
  • The candidate must take a customer-focused approach and understand how merchandising decisions affect business performance and customer experience.

Responsibilities

  • Monitor category and initiative performance by analyzing sales, margin, inventory management, and inventory-turn metrics.
  • Develop and execute action plans to mitigate risks, address performance gaps, and capitalize on business opportunities.
  • Partner with Merchandising, Marketing, Inventory, Promotional Planning, Planograms, and supplier teams to support go-to-market initiatives.
  • Manage cross-functional projects from planning through execution, ensuring milestones, deliverables, and timelines are achieved.
  • Identify and recommend strategic initiatives using business insights, analytics, market trends, and customer data.
  • Influence stakeholders and business partners to execute recommended strategies and process improvements.
  • Conduct competitive analysis, market research, and trend evaluations to inform category and product decisions.
  • Support weekly category reporting, ad hoc analysis, and business performance tracking.
  • Review competitor in-store and online experiences to identify opportunities related to assortment, pricing, promotions, and customer experience.
  • Assist with product selection decisions through industry research, trend analysis, and competitive insights.
  • Maintain merchandising systems, product information, SKU management, vendor setup, and ongoing maintenance activities.
  • Proof and validate content across digital and print marketing materials, including product information, imagery, pricing, and copy accuracy.
  • Evaluate completed initiatives and recommend best practices and process improvements for future execution.

Desired Qualifications

  • Experience supporting merchandising, retail, category management, inventory planning, promotional planning, or marketing functions.
  • Strong business acumen and understanding of retail performance drivers.
  • Experience conducting market research, competitive analysis, and trend monitoring.
  • Ability to influence without direct authority.
  • Creative and innovative problem-solving skills.
  • Experience using data to identify opportunities and improve business performance.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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