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Claire's

Global retailer of jewelry and accessories

Keyholder

Retail Store ManagementPosted on Nov 13
Part-timeAurora, OH, USAIn-person

About the Job

Requirements

  • At least one year of retail experience and at least one year of retail management experience; leadership or sales-driving responsibility is advantageous.
  • Ability to conduct piercings, demonstrate patience and empathy with young or anxious customers, and maintain a sterile environment while educating customers about aftercare.
  • Proficiency operating a point-of-sale (POS) system to facilitate transactions and manage sales.
  • Completion of some high school.
  • Ability to stand during scheduled shifts, maneuver 11–35 kg (25–75 lbs), bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers.
  • Strong verbal and written communication skills for interacting with customers, employees, and management.
  • Strong grasp of mathematics for inventory management, sales analysis, and cash handling.
  • Ability to work alone when required; organization and self-motivation.
  • Knowledge of current fashion and social media trends and ability to create curated fashion looks with store products.

Responsibilities

  • Drive sales by meeting sales goals, delivering customer experiences, upselling accessories, and promoting offers.
  • Conduct piercings, educate customers on aftercare, maintain a sterile environment, and address customer questions and concerns throughout the process.
  • Maintain store displays, organize inventory, and ensure merchandise layouts are easy to shop.
  • Support the Store Manager by motivating the team, sharing sales tips, and contributing to a positive work environment.
  • Represent Claire’s products and services, keep up with fashion and social media trends, recommend products, and support sales.
  • Oversee store operations, including inventory management, cash transactions, visual merchandising, and coordinating promotional activities.
  • Encourage customers to share their accessories and piercings on social media.

About the Company

Claire's

Global retailer of jewelry and accessories

Claire's is a global retailer offering fashionable jewelry, accessories, cosmetics, and a specialized piercing service. Customers shop in stores or online, and piercing is performed by trained staff using sanitary procedures while products include exclusive designs and trend-driven items. It differentiates itself with specialist piercing expertise, two brands (Claire's and ICING), a broad store network across North America and globally, and a family-friendly toy shop. Its goal is to be the go-to destination for self-expression through affordable jewelry and services, expanding its stores and online presence while maintaining leadership in piercing services.

Company size
51-200
Company stage
Acquired
Total funding
$140M
Headquarters
Bartlesville, OK
Founded
1974

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