Senior Account Executive

Company description

What took you so long?! We’ve been waiting for you. Yep, you read that right. We are looking for you to bring your authentic self to work every day because we know that it’s not what you do that makes you different; it’s how you do it that makes you truly unique. And we’re not just saying it, our people think that too—helping us to be named an Ad Age Best Place to Work in 2022.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We’re interested in you—are you interested in us? Keep reading, and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help health care providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We have 12 team members with MDs, PharmDs, or PhDs, and 5 of the top 8 pharma companies on our roster. 

Overview

Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.

Responsibilities

Agency Operations

• Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files
• Troubleshoot: Be solution oriented. Bring problems to the attention of management
• Team leadership: Have a positive influence on internal, cross-capability team

Knowledge

• Solid understanding of the brand, category, and at least 2 media channels
• Continuously learning technology
• Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution

Strategy

• Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge
• Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently
• Planning: Research on category, competitive data, and therapeutic areas.

Tactics and Execution

• Contribute thoughtfully to the brand tactical planning and creative process
• Work with account team to execute plan tactics
• Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency
• Develop strong and positive working relationships with project management, creative, finance, and other departments

Client Relationship

• Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients
• Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications.  Effective but concise communications.
• Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations.
• Work with client to execute advertising and marketing plans

Qualifications

• Bachelor’s degree in Business or Marketing
• 3-5+ years of advertising experience
• Pharma advertising experience strongly preferred
• Intermediate Outlook user: Understand how to schedule and accept meetings, manage folders, and accept and complete tasks as they are assigned
• Exceptional written and verbal communication skills
• High attention to detail
• Strong time-management and organizational skills
• Strong client-service orientation 
• Flexible to evolving responsibilities and last minute changes

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

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Compensation Range: USD $60,800.00 - USD $93,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/30/2026.