Full-Time

Client Strategy Manager

UK

Updated on 5/20/2024

Attentive

Attentive

1,001-5,000 employees

SMS-based conversational commerce platform

Consumer Software

Mid

London, UK

Required Skills
Communications
Salesforce
Requirements
  • 2-4 years of account management experience at a Martech SaaS company
  • Strong understanding of customer success techniques and strategies
  • Comfortable learning new software
  • Experience navigating complex work processes and changing teams
  • Extremely detail-oriented and organized
  • Knowledge of Salesforce or related CRM tools
Responsibilities
  • Cement the relationship with new and existing customers
  • Develop a “consultant” perspective to client communications
  • Lead and present at regular client meetings
  • Analyze customer usage to form accurate forecasts
  • Work closely with the executive team to translate customer feedback into specific product requirements

Attentive, a leader in conversational commerce, leverages advanced SMS-first software, AI tools, and first-party data to foster personalized communication between brands and consumers, enhancing e-commerce revenue significantly for over 8,000 prominent brands. Working here provides an opportunity to contribute to innovative customer engagement strategies in a high-growth industry, surrounded by a team that values cutting-edge technology and data-driven solutions.

Company Stage

Series E

Total Funding

$1.3B

Headquarters

null, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

6%

1 year growth

10%

2 year growth

2%

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities