Driver Operations Associate
Lalamove
Driver Operations Associate
Lalamove
On-demand last-mile delivery platform
Target and onboard car rental companies as core strategic affiliates to tap into their existing pool of vehicle hirers.
Prospect and onboard diverse types of affiliates—such as automotive workshops, driving schools, and digital driver communities—to continuously expand and boost the driver leads funnel.
Develop and manage affiliate and referrer activities to drive consistent, high-volume driver registrations.
Plan and execute on-the-ground strategies and field activations to achieve driver acquisition targets.
Keep up with market trends and competitor driver incentives to ensure our referral program remains competitive.
Ensure referred driver leads successfully complete the full onboarding and registration cycle.
Train and guide affiliates and referrers to fully understand the platform's referral system and driver app.
Manage referrer and driver enquiries to resolve onboarding friction on the ground.
An ambitious individual who has a go-getter attitude to bring solutions and ideas to the needs of the daily operations
Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
Autonomous and adaptable attitude to cope with an ever-changing working environment
Strong understanding to adhere to company process and SOPs and provide accurate, valid and complete information by using the right methods/tools
Previous experience in driver/community management or field team recruitment is a plus
Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.
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