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Lalamove

On-demand last-mile delivery platform

Driver Operations Associate - Partnership Management

Business Development & PartnershipsUpdated on Nov 11
ContractKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • An outgoing, open-minded personality and the ability to interact with and influence people of different ages, nationalities, experience levels, and backgrounds.
  • An ambitious, proactive approach to providing solutions and ideas for daily operations.
  • Strong prioritization and structured thinking to manage multiple tasks without compromising quality.
  • An autonomous and adaptable approach to changing work environments.
  • Ability to follow company processes and standard operating procedures and provide accurate, valid, and complete information using appropriate methods and tools.

Responsibilities

  • Identify and acquire key referrers, industry influencers, and local community leaders to support mass lead generation.
  • Target and onboard car rental companies as strategic affiliates to reach their vehicle hirers.
  • Prospect and onboard affiliates, including automotive workshops, driving schools, and digital driver communities, to expand the driver lead funnel.
  • Develop and manage affiliate and referrer activities to drive consistent, high-volume driver registrations.
  • Plan and execute on-the-ground strategies and field activations to achieve driver acquisition targets.
  • Monitor market trends and competitor driver incentives to keep the referral program competitive.
  • Ensure referred driver leads complete the onboarding and registration cycle.
  • Train and guide affiliates and referrers on the platform's referral system and driver app.
  • Manage referrer and driver enquiries and resolve onboarding friction on the ground.

Desired Qualifications

  • Previous experience in driver or community management or field team recruitment.

About the Company

Lalamove

On-demand last-mile delivery platform

Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.

Company size
5,001-10,000
Company stage
Series F
Total funding
$2.5B
Headquarters
Sham Shui Po District, Hong Kong
Founded
2013

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