INACTIVE
Full-Time
Director – Customer Success Engineering
Posted on 6/27/2024
OpenX
201-500 employees
Independent supply-side platform focusing on omnichannel targeting
Data & Analytics
Consulting
Hardware
Energy
Enterprise Software
Social Impact
Financial Services
Compensation Overview
$160k - $185kAnnually
Senior, Expert
Remote in USA
Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
SQL
Data Analysis
Requirements
- 7+ years of technical programmatic sales experience at SSP, Ad Server, or programmatic publisher
- Deep understanding of the CTV landscape and experience in integration best practices and signal audits
- Expert in SQL and query writing for technical diagnosis and troubleshooting
- Ability to engage in strategic conversations with senior-level executives
- Exceptional verbal, written, communication, and presentation skills
- High energy, self-motivated, and passionate about working in a fast-paced startup environment
Responsibilities
- Engage and meet with OpenX publisher partners and lead technical conversations on OpenX products, integrations, and industry thought leadership
- Gather market insights, competitive intel, and technical specs and represent our customers VOC directly to OpenX product teams to drive innovation and product roadmap advancement
- Identify customer challenges/opportunities through data analysis and exchange knowledge and action on that data to drive revenue and scalable solutions
- Establish proactive best practices and documentation for CTV signal audits, cookieless solution implementation, and data integrations that drive revenue across OpenX top 200 partners
- Troubleshoot customer integrations, discrepancies, auction mechanics, and IR’s to implement timely solutions for our customers - SQL and query writing is required
- Partner with Sales and Account Management in all technical aspects of pre and post-sale customer support, and be an expert on all OpenX product solutions
- Manage SA and SE teams, host 1:1s, build career development plans for direct reports
- Partner with OpenX buy-side teams to strategize, educate, and execute agency, advertiser, and DSP deals on the OpenX platforms
- Represent OpenX as a brand ambassador at various industry events and conferences
OpenX is an independent supply-side platform with omnichannel targeting capabilities, offering addressability and transparency through its 100% cloud-based infrastructure. The company's focus on reducing environmental impact has led to Net-Zero verification and CarbonNeutral® certification.
Company Stage
Series E
Total Funding
$77.5M
Headquarters
Pasadena, California
Founded
2007
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 13%2 year growth
↑ 43%
Simplify's Take
What believers are saying
- Promotions of key leaders like Gil Sommer and Joel Meyer indicate strong internal growth and leadership stability.
- The partnership with StackAdapt enhances OpenX's ability to serve political advertisers, tapping into a lucrative and growing market.
- Achieving Net-Zero targets and CarbonNeutral certification for two consecutive years boosts OpenX's reputation as a socially responsible company.
What critics are saying
- The increasing complexity of programmatic advertising and the deprecation of third-party cookies could pose significant challenges for OpenX.
- Rapid business growth leading to higher emissions may conflict with their sustainability goals, potentially harming their public image.
What makes OpenX unique
- OpenX is the first SSP to partner with Givsly, integrating automatic donations to nonprofits into their media spend, which sets them apart in the ad tech industry.
- Their omnichannel supply-side platform supports a wide range of digital channels including web, app, and CTV, offering a comprehensive solution for advertisers.
- OpenX's commitment to sustainability, achieving Net-Zero targets for two consecutive years, highlights their dedication to environmental responsibility.
INACTIVE