Full-Time

Director – Customer Success Engineering

Confirmed live in the last 24 hours

OpenX

OpenX

201-500 employees

Independent supply-side platform focusing on omnichannel targeting

Data & Analytics

Senior

Remote in USA

Required Skills
Sales
Communications
SQL
Data Analysis
Requirements
  • 7+ years of technical programmatic sales experience at SSP, Ad Server, or programmatic publisher
  • Deep understanding of the CTV landscape and experience in integration best practices and signal audits
  • Expert in SQL and query writing for technical diagnosis and troubleshooting
  • Ability to engage in strategic conversations with senior-level executives
  • Exceptional verbal, written, communication, and presentation skills
  • High energy, self-motivated, and passionate about working in a fast-paced startup environment
Responsibilities
  • Engage and meet with OpenX publisher partners and lead technical conversations on OpenX products, integrations, and industry thought leadership
  • Gather market insights, competitive intel, and technical specs and represent our customers VOC directly to OpenX product teams to drive innovation and product roadmap advancement
  • Identify customer challenges/opportunities through data analysis and exchange knowledge and action on that data to drive revenue and scalable solutions
  • Establish proactive best practices and documentation for CTV signal audits, cookieless solution implementation, and data integrations that drive revenue across OpenX top 200 partners
  • Troubleshoot customer integrations, discrepancies, auction mechanics, and IR’s to implement timely solutions for our customers - SQL and query writing is required
  • Partner with Sales and Account Management in all technical aspects of pre and post-sale customer support, and be an expert on all OpenX product solutions
  • Manage SA and SE teams, host 1:1s, build career development plans for direct reports
  • Partner with OpenX buy-side teams to strategize, educate, and execute agency, advertiser, and DSP deals on the OpenX platforms
  • Represent OpenX as a brand ambassador at various industry events and conferences

OpenX is an independent supply-side platform with omnichannel targeting capabilities, offering addressability and transparency through its 100% cloud-based infrastructure. The company's focus on reducing environmental impact has led to Net-Zero verification and CarbonNeutral® certification.

Company Stage

Series E

Total Funding

$77.5M

Headquarters

Pasadena, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

16%

2 year growth

39%