Facility Installer Lead

WHO WE'RE LOOKING FOR 

This position reports to the Manager of Public Facilities and is responsible to assist in leading the Public Facilities Team in properly completing assignments, maintenance, upkeep, and installations of CapMetro’s Public Facilities.  These duties will include leading and also directly completing duties such as the removal, repair, and installation of shelters, benches, trash/recycling/compactor bins, solar and lighting fixtures, inventory control, removal of trash and recycling, signage, and cleaning  and maintenance of facility structures including welding, painting, concrete work, graffiti removal, and other assigned duties for CapMetro’s bus stops, Park & Rides, transit centers, and rail stations. 

WHAT YOU BRING 

• Must be at least 21 years old.
• High school diploma or GED.  
• Six (6) years of verifiable work in building/ground, bus route maintenance, painting, carpentry, shelter installations/demo, and electrical/solar experience.
• Three (3) years of experience leading/supervising building/grounds maintenance/custodial crews preferred.
• Must have a valid driver's license for the past three years.  A Class B CDL is preferred.
• Pass an agility test, physical exam, and drug screening.
• Disqualifiers for this position will be determined in accordance with CapMetro’s background check and MVR policy.
• Welding experience and four (4) years data entry experience preferred.
   

Knowledge, Skills and Abilities:

• Possess sufficient skills using basic power and hand maintenance/repair tools.
• Knowledge of or ability to learn Public Facility maintenance processes, policies, and procedures.
• Knowledge in commercial building and property maintenance including mechanical, electrical, plumbing, carpentry, and preferably welding.
• Knowledge of equipment used in Public Facility maintenance.
• Skills in directing and assigning work to third party service providers or others as applicable.
• Experience with Microsoft Office (i.e., Outlook, Word, Excel), web-based programs, and preferably, Computerized Maintenance Management System (CMMS) programs.  
• Punctual, reliable, and skilled in following directions and properly completing work assignments in a timely manner.
• Detail oriented and professional team player.
• Oral, written, interpersonal communication, and customer service skills necessary to properly interact internally and for providing instructions and feedback.
• Acceptable organizational skills, ability to effectively multi-task, and make good, expedient decisions.
• Ability to effectively troubleshoot to solve practical problems.
• Experience creating and maintaining property management reports preferred.
   

WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is performed in an office and outside environment with exposure to inclement weather and adverse weather conditions.  This position works with multiple project timelines as required to support business needs.  

Incumbent must have the ability to sit, stand, bend, stoop, balance, crawl, reach, walk, and /or travel 90 % throughout the workday.  Must be able to comfortably climb up and down sixteen (16) foot ladders.  Must be able to work independently without direct supervision for large portions of the work schedule.  Primary work is during first shift but may require work at other times to complete workload including weekends, evening/night shifts, and holidays.  Must be able to safely operate a motor vehicle and lift eighty (80) pounds with assistance.  Must be able to perform work in the field with occasional computer work while functioning in an environment with changing priorities and interruptions.  This position may require work beyond forty (40) hours per week and to be available on short notice.  Must be able to collect biohazard, recycled, and solid waste materials from CapMetro facilities. Regular and predictable attendance at assigned work location is an essential function.  

Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described.  

Cross Functional Service Impacts Team Member  
This position is identified as a member of the Cross Functional Service Impacts Team.  As a member of this team, the person in this position may be responsible for attending weekly meetings where Tier 3 and 4 Service Impacts, all CapMetro Service Changes, and all other large, customer facing projects at CapMetro, will be discussed.  This team will be responsible for ensuring that all facets of our business, both internal and external are considered and managed effectively, to provide the greatest service possible to our customers.  In some instances, this will require working outside normal business hours.

Mobility Status:
As an Onsite position, the incumbent’s primary workplace is a CapMetro facility or field location. Expected to work in the office or field location 4+ days a week. Mobility status is subject to change at any time based on business needs or organizational decisions.

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY  
CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.  

SECURITY SENSITIVE POSITION
This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. 

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.  

Installation, Maintenance & Repair

• Lead and perform advanced installation, maintenance, repair, and removal of public facilities and amenities, including shelters, benches, signs, lighting, display units, and related infrastructure.
• Perform preventative and corrective maintenance involving electrical, solar, carpentry, concrete, metal fabrication/repair, welding, painting, and other trade functions to ensure facilities remain safe, functional, and visually maintained.
• Manufacture, install, maintain, and repair transit signage and related facility components at bus stops, transit centers, rail stations, and other public facilities.
• Operate specialized tools and equipment, including boom cranes and pressure/steam-cleaning equipment, to support installation, maintenance, and repair activities.
   

Facility Appearance & Grounds Maintenance

• Maintain public facilities and surrounding areas to established cleanliness and appearance standards through debris removal, biohazard disposal, power/pressure washing, and restoration activities.
• Support upkeep of transit properties, including bus stops, rail station platforms, transit centers, and Park & Rides, by coordinating or performing grounds maintenance activities such as weed control, tree trimming, pest control, and related site maintenance.
• Prioritize and respond to facility and grounds maintenance needs during and following severe weather events and other operational emergencies.
   

Work Leadership & Operational Support

• Provide day-to-day work coordination, task oversight, quality assurance, and on-the-job training for crew members to ensure work is completed safely, accurately, and efficiently.
• Review completed work, provide technical guidance, assist with problem resolution, and ensure compliance with departmental policies, procedures, and safety requirements.
• Assist the Manager of Public Facilities with interpreting and implementing policies, enforcing safety practices, tracking asset inventories, and conducting inventory audits.
   

Safety, Compliance & Problem Solving

• Independently troubleshoot operational and maintenance issues, implement effective solutions, and escalate complex matters as needed.
• Adhere to all environmental, safety, and regulatory requirements, including the proper use of personal protective equipment (PPE) and safe work practices in hazardous and biohazard environments.
• Supports CapMetro’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
• Performs other duties as required and/or assigned.