Hardware Sales

Job Summary:

The Hardware Sales employee will receive orders, generally in person, for products and services. Additionally, the position is required to describe available options, compute costs, accept payment and provide excellent customer service.

Supervisory Responsibilities:

• None.

Primary Duties/ Responsibilities:

• Greets customers with respect and courtesy.
• Keeps up to date with the product inventory and its functionality.
• Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase, thereby providing them excellent customer service.
• Advise customers on use and care of merchandise.
• Answer telephones to provide information and receive orders.
• Recommend and provide advice on a wide variety of products and services.
• Maintain proficiency in all organizational safe working policies and practices.
• Performs other related duties as assigned.
• Adheres to company policies and work requirements.

Required Skills/Abilities:

• The ability to read, write, understand, and relay, written and verbal instructions.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

Education and Experience:

• High school diploma or equivalent.
• Successful completion of on-the-job training.
• Six months of related experience preferred.