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Watu

Asset-financing BNPL for African mobility

Back Office Analyst

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Experience with KYC and KYB processes.
  • Experience with workflow automation tools such as Zapier or Make.
  • Knowledge of Excel, registration management systems, and Google tools.
  • Basic knowledge of Python, SQL, and business intelligence.
  • A completed degree.
  • Solid experience in back-office operations, registrations, and/or fraud prevention.
  • Knowledge of fraud prevention tools and data analysis.
  • Fluent English.

Responsibilities

  • Conduct KYC and KYB checks for individuals and legal entities.
  • Validate customer and business registration details for accuracy, compliance, and completeness.
  • Review contracts and supporting documentation for authenticity and adherence to internal standards.
  • Identify discrepancies or potential fraud indicators and escalate cases to relevant teams.
  • Ensure compliance with regulatory and company policies related to customer onboarding and verification.
  • Perform due diligence checks on new and existing clients, dealers, and partners.
  • Analyze risk factors, ownership structures, business activities, and customer profiles to assess legitimacy.
  • Maintain current due diligence records and ensure timely renewal or refresh cycles.
  • Assess operational, fraud-related, and compliance risks during onboarding and throughout the customer lifecycle.
  • Collaborate with Risk, Compliance, and Collections teams to address identified risks and recommend mitigating actions.
  • Support the development of risk management frameworks, controls, and process improvements.
  • Register customer information accurately and promptly in the system.
  • Maintain and update customer profiles, contracts, and documentation in the database.
  • Identify and resolve errors, duplications, and missing information to maintain data quality and integrity.
  • Support cross-functional teams with customer data extraction, reporting, and analysis when required.
  • Track, validate, and monitor required documentation throughout the customer journey.
  • Conduct routine audits of customer files, contracts, and digital records for adherence to internal policies.
  • Report anomalies, gaps, or non-compliance issues and support corrective actions.
  • Maintain an organized and secure document management system in line with data protection requirements.
  • Train sales teams on documentation requirements, KYC/KYB standards, and data quality expectations.
  • Provide ongoing support by clarifying process updates, compliance expectations, and best practices.
  • Share insights on common errors, trends, and compliance risks to improve frontline accuracy and efficiency.
  • Collaborate with Sales leadership to keep onboarding processes seamless and compliant.

About the Company

Watu

Asset-financing BNPL for African mobility

Watu is an asset-financing fintech in Africa that offers buy-now-pay-later loans to people without formal credit to buy income-generating assets. Its main products finance two- and three-wheelers (boda bodas and tuk-tuks) and include bundles like GPS tracking, insurance, and logbook transfer, with repayments often made via mobile money; revenue comes from loan interest and fees. It also offers smartphone financing (Watu Simu) and education loans (Watu Shule) to diversify its portfolio. The company pursues mass-market financial inclusion and green mobility by expanding into EV financing and partnerships for infrastructure, aiming to increase access to credit and affordable, sustainable transportation across multiple African countries.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$29M
Headquarters
Nairobi, Kenya
Founded
2015

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