Life Care Manager

For over 30 years, Alder has been a trusted guide for more than 5,000 families across Greater Boston, helping them navigate the aging journey with compassion, clarity, and expert care. Our  life care managers are seasoned social workers and nurses, providing both strategic direction and hands-on support, from coordinating medical care and assessing home safety to attending appointments and facilitating meaningful family conversations.

Deeply rooted in the community, we leverage a broad professional network to connect families with trusted resources and foster collaboration across disciplines. Whether offering occasional consultations or urgent crisis support, we tailor our involvement to meet each individual’s unique needs. At the heart of our work is a simple goal: to help families approach the practical and emotional aspects of aging with confidence.

Job Title: Life Care Manager
Location: Metro-West MA
Job Type: Full-Time

Responsibilities:

• Conduct professional, objective assessments of older adult clients and their families, including psychosocial history; in-person meeting; communicating with collaterals as needed (other family, care providers, facility staff, etc.)
• Develop professional, effective relationships with clients, families, responsible parties, and care providers in all care settings.
• Create and effectively communicate client-centered, professional, objective, creative recommendations for care, resources, education and support to clients and their families. 
• Assist in the implementation and oversight of recommendations (home care, assisted living, nursing home, etc.)
• Provide client-centered problem-solving, ongoing support, and advocacy for clients as needed. 
• Arrange for and/or accompany clients to medical appointments, arrange transportation if needed, provide feedback to family, ensure that medical orders are followed through, as needed.
• Provide support and education to family/loved ones coping with loss, dementia, illness, change, resistance.
• Document billing and interventions daily.
• Attend weekly in-person supervision with the Director of Clinical Services.
• Attend monthly Group Supervision; staff meetings; facility tours.
• Attend professional development programs sufficient to obtain and maintain licensure and certification. 
• Apply for and renew licensure and certification as required by relevant governing bodies.
• Abide by Standards of Practice for Aging Life Care Professionals as determined by ALCA. 

Qualifications:

• Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or a related field.
• 3-5 years’ experience working with older adults and families.
• Excellent clinical skills; knowledge of family dynamics and family systems.
• Highly organized, ability to work in non-traditional, highly professional work environment, and manage fee-for service caseload effectively.
• Outstanding interpersonal and communication skills.
• Knowledge and comfort using electronics including a “smart phone”, laptop/desktop computer.
• Ability to drive with access to a vehicle. 
• Obtain and/or maintain membership in the Aging Life Care Association (ALCA).
• Obtain and maintain certification as required by ALCA. 
• Maintain professional licensure as required by the Commonwealth of Massachusetts.

Why Work at Alder?

At Alder, we value our team as our greatest asset. We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day. 

Our comprehensive benefits and employee perks include:

• Competitive compensation
• Flexible work schedules and hybrid work opportunities
• Health, dental, and vision insurance
• Professional development support and continuing education reimbursement
• A collaborative, inclusive culture focused on employee well-being and growth

In accordance with the Massachusetts Pay Transparency Act, the expected pay range for this position is $55–$65 hourly. Actual compensation may vary based on factors such as licensure, years of experience, and other relevant qualifications.

Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community!