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Auburn University

Manager Cause Marketing

Marketing Generalist & ManagementUpdated on Nov 11
Full-timeAuburn, AL, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least four years of experience in annual giving, fundraising operations, advancement services, advancement communications, donor engagement, or related advancement fields is required.
  • Knowledge of annual giving, fundraising operations, advancement services, and donor engagement principles, including donor acquisition, retention, and stewardship strategies.
  • Knowledge of constituent relationship management (CRM) systems, data management practices, audience segmentation techniques, and fundraising performance metrics used to support advancement initiatives.
  • Ability to analyze operational and fundraising data, develop reports and dashboards, identify trends, and make data-informed recommendations to improve program performance and donor participation.
  • Ability to plan, coordinate, and oversee annual giving campaigns and outreach initiatives while managing multiple priorities, timelines, and organizational objectives.
  • Ability to lead, supervise, and develop professional staff while fostering collaboration with advancement partners, alumni engagement teams, and university stakeholders.

Responsibilities

  • Manage and implement audience-building, prospecting, and segmentation strategies for cAUse Marketing campaigns, including direct mail, email, texting, crowdfunding, Tiger Giving Officer outreach, and Virtual Assistant outreach.
  • Build and navigate the back-end logistics of campaigns in the team's CRM, texting, online giving, matching gift, artificial intelligence, and other emerging technology platforms.
  • Monitor fundraising metrics and develop reporting to inform and improve fundraising strategies.
  • Lead the Tiger Giving Officer team in hiring, onboarding, supervising, coaching, training, prospect assignments, and portfolio strategy.
  • Lead annual goal setting and ongoing accountability measures to support each team member and the team's achievement of goals and objectives.
  • Foster collaboration across Auburn Advancement, including partnerships with college and unit-based advancement teams, central frontline fundraising, and engagement officer teams.
  • Serve as the cAUse Marketing point of contact for staff workflows and reporting processes for technology initiatives, including CRM, texting, online giving, matching gift, artificial intelligence, and other emerging technology platforms.
  • Serve as the primary donor-facing point of contact for inquiries by researching, troubleshooting, and resolving giving issues and providing appropriate leads to frontline officer teams.
  • Supervise staff, lead audience building, monitor performance and fundraising metrics, and manage fundraising technology platforms to raise annual gift dollars and build major gift pipelines for colleges, units, and programs across campus.

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