In-Home Sales Representative

Position: In-Home Sales Representative - Orange County 

As the In-Home Design Consultant, you will be designing and selling shower and bath renovations to our customers. Our sales team earns from $150,000 to $400,000 per year running pre-set leads. Your only focus will be selling. This is a W2 employee position, not a 1099 role. 

You will run two appointments per day and close a minimum of 2-3 sales per week. 85% of our appointments you are given will sit. While this job is not for everybody, everybody can learn how to master it. The products and installation techniques that we use as a company are the absolute best in the industry and our sales commission structure is the best in the industry. If you believe you can sell, and are willing to learn our products and sales techniques you can and will be successful. 

We are looking forprofessional salespeople who genuinely listen, identify customer needs, build trust, and help homeowners to understand why Shugarman’s Bath is the best decision for their home. You will learn to connect, engage, and be confident in asking for the business that day, turning each appointment into a closed sale.

If you have a background in theater or performing arts, we would love to hear about it! Many people don’t realize how well those skills - confidence, storytelling, and engaging an audience -  translate into a successful sales career.

If you are ready to put your sales skills to work in a top-notch, join a supportive environment, run pre-set appointments, and earn amazing commissions while helping homeowners create their dream bathrooms, we’d love to hear from you!

This position reports to the Sales Manager/Owner. 

 

ABOUT US:

We are a family-owned and operated company dedicated to providing top-notch bathroom remodeling, specializing in shower and bath remodeling in San Diego, Orange County, and beyond.

Shugarman’s Bath was honored with the title of “Best Kitchen & Bath Remodeler” by SD Best for five consecutive years (2022-2026), and we are in the Top 500 Nationally.

At Shugarman’s Bath, we don't just value quality; we prioritize it. We believe in creating bathrooms that exceed expectations and provide lasting satisfaction.  As our team continues to grow and expand, we are searching for a sales member in Orange County! If you are hired, you are not just joining a company, you will be joining a team, and a family.

We’re not just a 5-star company — we’re a team that truly cares! Our customers love their experience with us, and it shows: we have over 600 reviews with a 4.9-star rating on Google and Yelp, plus stunning transformations on Instagram@shugarmansbath. We go above and beyond, and the results speak for themselves - we have never had a BBB complaint!
 

But don’t just take our word for it – see what our sales reps and customers have to say. We’ve included a video of our sales rep and some customer reviews at the bottom of this post.

WHAT YOU’LL DO:
As a Design Consultant with Shugarman’s Bath, you will be the driving force behind our clients' dream bathroom transformations. Your role is not just to sell, but to guide, educate, and build trust with homeowners, ensuring a seamless and exceptional experience from the initial consultation to the final contract.

• Lead In-Home Design Consultations: You will provide a masterful in-home sales presentation, expertly assessing homeowner needs, understanding their vision, and crafting tailored solutions that align with their style and budget.
• Drive for Results: Consistently meet and exceed sales targets while upholding our commitment to unparalleled customer service. Your success is our success, and we provide the tools and support for you to thrive.
• Master the Details: Precision is key. You will be responsible for capturing accurate measurements and project details, laying the groundwork for our production team to execute flawlessly on the vision you help create.
• Empower and Educate: Serve as a trusted advisor, clearly communicating material options, project timelines, warranty details, and financing opportunities to empower homeowners to make confident decisions on the spot.
• Continuously Sharpen Your Edge:Take full advantage of industry-leading training resources, hands-on product expertise, and direct access to seasoned sales professionals who are invested in your growth. The more you develop your craft, the more your performance — and your paycheck — reflect it.
• Navigate to a “Yes”: Skillfully guide homeowners through their decision-making process, addressing concerns and overcoming objections to ensure they feel confident and excited about their investment.
• Ensure a Flawless Handoff: Deliver clear, comprehensive contracts that set our operations and production teams up for success, ensuring the promises you make are the promises we keep.

WHY YOU'LL LOVE WORKING WITH US:

• Learn from the Best: You’ll be learning from people who have carried the bag and mastered the skills. This isn’t theory — it’s real-world sales training from people who’ve done it at a high level.
• Be Part of a Winning Team: Join a company recognized as the best in the industry and contribute to our continued success and growth.
• Make a Difference: Your work will directly impact our customers’ lives by minimizing their stress, making their home safer, and ensuring they have an awesome remodeling experience. 
• Supportive Culture: Work with a team that values collaboration, support, and a strong sense of community. We truly care about each other. We work together and grow together! 
• No Cold Calling: All the appointments are pre-set — so you can focus on what you do best: selling.
• Uncapped Earning Potential: Your income reflects your effort and skill. No ceilings. No limits. The top performers here earn at a very high level — and you can too.

WHAT WE’RE LOOKING FOR:

• Previous In-Home Sales experience? Great! But it’s not required. If you have the drive and mindset, we’ll provide the training to help you win.
• Self-Confidence: You believe in yourself, your ability to learn, and your ability to win.
• Relentless Drive: You’ll do what it takes to succeed — ethically and consistently. You don’t make excuses. You make results.
• Self-Starter Mentality: You take ownership of your growth. You seek feedback, sharpen your skills, and hold yourself to a high standard.
• Excellent Communication Skills: You speak with confidence and explain things clearly. You also know when to speak — and when to listen.
• ​​Comfortable with Rejection: “No” doesn’t break you. It fuels you. You stay steady, professional, and focused on the next opportunity.
• Social & Engaging: You naturally build rapport, earn trust quickly, and know how to read the room. You’re personable, warm, and genuinely enjoy connecting with people..
• Genuine Desire to Help: You care about solving real problems. You want customers to feel heard, supported, and confident in their decision.
• Competitive & Numbers-Driven: You thrive in an environment where performance is measured and rewarded.
• Growth Mindset: You’re always learning, improving, and pushing yourself to master your craft.
• Strong Habits & Professional Standards: You show up prepared and on time — every time. Reliability matters. You do what you say you will, when you say you will.
• Coachability & Learning Agility: You listen, apply feedback quickly, and think on your feet.
• Able to Use Technology: Comfortable using ipad, apps, and technology to stay organized and communicate effectively.
• Flexible Schedule: Willingness to work weekends and evenings.

 

WHAT WE OFFER

• 100% Commission: Unlimited earning potential! In 2025, our newest sales team member earned $150K, while our top performer hit $350K. Your effort and skill directly determine your income.
• Paid Holidays & Sick Time: 8 paid holidays and 40 hours of paid sick time per year. 
• Paid Training: We set you up for success from day one with comprehensive training.
• 401(k) Plan: Eligible to participate in the company 401(k) after 90 days!
• Medical Coverage: We cover 50% of the lowest-cost plan, with options through Anthem, Blue Cross, Kaiser, and Mediexel. 
• Dental & Vision: Available at pre-tax rates.

• HSA & FSA: Save on healthcare expenses with tax-advantaged accounts.
• Additional Benefits: Other perks available to support your well-being.
• Positive & Inclusive Culture: We celebrate birthdays, milestones, and team wins. We value our people and foster an environment where everyone can grow and thrive.

MUST HAVE, OR BE ABLE TO OBTAIN

• Must have reliable transportation, valid driver’s license and proof of auto insurance.
• Licensing Requirement: Our sales team must hold a Home Improvement Salesperson License. If you don’t currently have one, that’s okay — you must be able to obtain it. We’ll cover the application cost. A fingerprint and background check will be required by the CSLB.  Factors affecting eligibility may include criminal history (e.g., felony), past licensing violations, failure to disclose required information, or other disqualifying issues. For more information click here 

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods during in-home appointments.
• Ability to safely climb stairs when required in some homes.
• Ability to lift and carry up to 40 lbs, such as product samples or demonstration materials.
• Ability to use iPads and tape measure during appointments.
• Ability to drive to multiple appointments per day.

DISCLAIMER & PRE-EMPLOYMENT REQUIREMENTS

As part of our hiring process, candidates will be required to complete aptitude and personality testing. The successful candidate will also be subject to a pre-employment background check, and driving record check.

At Shugarman's Bath we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, creed, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

We look forward to reviewing your application!

CHECK OUT SOME OF OUR REVIEWS:
Okay, we know this is a bit of a novel, but trust us, it’s worth the read! We’re just so excited and proud of these experiences, we couldn’t help ourselves. Grab a cup of coffee, settle in, and check out these glowing reviews that have us smiling from ear to ear. 

From B.F.

“If you are on the fence about purchasing one, get off the fence and do it. This was a great addition to the house, adds some value, but more importantly delivered on everything promised and more. I have absolutely no buyer's remorse here, this was absolutely worth it.

I work two jobs, and one is some fairly serious outdoor labor. I'm also pretty close to retirement. At a certain age your whole skeleton hurts, 7/24. This is like having your own private jacuzzi at home. Even with the jets off, it's just so comfortable to just sit in a tub where you can enjoy a NORMAL seated posture. I could sit in there until plasmolysis sets in.

Part of the experience is just sitting in peace and quiet, but the other half is when I get out I feel like my batteries are recharged. A simple shower doesn't do that, and trying to take a bath in a regular bathtub is kind of undignified and lacking. This walk-in tub even has a nice ledge behind the seat. Sometimes the cat hops up on the ledge to sleep on while I sit in the tub.

For the sake of an impartial review I'm trying to think of one unpleasant thing to say but I'm really having a hard time thinking of one. Yes, these are expensive but before I made this purchase I spent 4 years visiting showrooms, doing online research, attending trade shows, going through Consumer 

Reports magazine articles, and talking to neighbors that had bought one. I really took my time and did my research, no impulse buy here. The short of it is that Shugarman's was easily the #1 choice for San Diego. Yes, there were other San Diego installers but they weren't even close to what Shugarman does. Our #2 choice was some company in Colorado, not even these other locals. Shugarman's is really the only way to go if you're looking for a tub in San Diego.

Ultimately you're going to pay the same price either way. You can do it at once and have it professionally installed, or you can have it done by one of the cheaper guys, only to spend time repairing it over the years. No thanks. Let's just do it at once and never look back. Also, their price was on par with the industry. They're also the only company that does it all themselves. You don't have to be a project manager and call for different contractors ( drywall, electrical, etc. ) Shugarman's handles it all, you pay one price and they coordinate it all to happen over one or two days, tops.

We had special requirements that made us a 3-day install, but Chreen and her crew were so good, they did it in just two days with no mistakes. Everything looks so professional. I'm so glad we didn't go with any of the other companies whose showrooms we visited. I saw things with those other guys that gave me doubts, but didn't have that same feeling with Shugarman's; no red flags whatsoever. I wish I could invite everyone over to just sit in it and experience it, but once I'm done with this review I'm probably going to get in the tub and drift off to sleep, so no, go get your own”

From J.V

My wife and I are so unbelievably glad we went with Shugarman. They have earned their stellar reputation and our experience is just another example of that. Our neighbor’s bathroom above us sprung a leak our whole bathroom had to be demoed down to the studs.

The photos show what the bath/shower combo looked like compared to the incredible upgrade we were able to make. You won’t regret going with them at all. More details of our whole experience below:

Consultation Process:

We met with around 7 different contractors to get estimates for our bathroom and got quoted anywhere from $10k to $30k. All the contractors said they would install everything but gave no guarantee or warranty for issues after and we'd have to buy the fixtures ourselves.

When Sean came we weren't expecting a literal power point presentation and obviously you can't help but feel like it's a bit of a hard sell. Regardless, he was extremely helpful, patient, and took his time to answer all our questions. The main selling points for us were:

1) Moving away from tile and grout (they have options that achieve the same aesthetic if you want it)

2) The fact they also sourced the fixtures for us and that those came with additional warranty

3) That they stood by their service and would make additional repairs and corrections if anything went wrong at no extra charge—a huge selling point for us that they actually stayed true to (mentioned below)

We went through the samples and more or less figured out what we wanted which got us a price quote then and there. One that wouldn’t fluctuate unlike what other contractors had said.

Since this wasn’t your usual tile/grout situation though we decided to go to the showroom and Sean even opened it for us on his off day since that was the earliest we could go. It made a huge difference seeing everything in person—even changed our original design choices—and solidified that we wanted to go with Shugarman.

Installation Process:

Shugarman was responsive to all questions and excellent at communicating every step of the way. Ivan was our installer and single-handedly installed everything in just 2 days. The whole time he would come out to keep us updated on his progress, double-check the positioning and placement of each piece, and ensure everything was done right. Super impressed by his skill and workmanship.

As part of our bathroom renovation we did the shower first meaning the shower glass panel would be the last thing to be installed. Again, Shugarman was flexible, accommodating, and able to work with our other contractors to install it at the ideal time for us.

Issue Correction:

As mentioned above, our whole bathroom had been demoed and Shugarman only does shower/bath installation.

Once our contractors finished fixing everything up, adding drywall, plastering, etc. it became apparent the shower ceiling was a bit higher because our bathroom has double drywall panels and this had been missed. We contacted Shugarman about it, they sent someone to assess the issue and they agreed to fix it free of charge. Not only that, but their solution to adding more drywall and brining the shower ceiling down was done with such precision that it didn’t do any damage to the newly plastered walls. Literally not even a scuff. Not only that but while he was there, Ivan noticed the caulking installed by a different contractor breaking around the shower and fixed it immediately.

Post-Installation:

I absolutely love the new shower, everything feels top quality, runs perfectly, and it’s extremely easy to clean compared to what I had before.

Overall:

Shugarman went above and beyond, did everything they said they would, acted with care, integrity, and gave us the type of customer service that just makes you feel truly at ease while dealing with all the other nonsense of renovation projects. Thank you Sean, Ivan, and the whole team, appreciate it!