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Sutherland

Global BPO providing customer lifecycle management

Occupational Health & Safety Specialist

Environmental Health & SafetyConfirmed live in the last 24 hours
Full-timeBogotá, Bogota, ColombiaNo salary listedHybrid

About the Job

Requirements

  • At least 3 years of experience in Occupational Health & Safety.
  • A bachelor's degree in a health-related field, such as Nursing, Physiotherapy, or Occupational Therapy.
  • A valid Colombian Occupational Health & Safety license.
  • Current SG-SST certification, including the 50-hour course and applicable updates.
  • Active RETHUS registration.
  • Experience in preventive medicine follow-up, medical case management, and monitoring medical absenteeism.
  • B1 High or above English proficiency.
  • Expertise in Occupational Health & Safety.
  • Knowledge of Colombian labor and Occupational Health & Safety regulations.
  • Risk assessment and mitigation skills.
  • Data analysis and KPI management skills.
  • Problem-solving and decision-making skills.
  • Project management skills.

Responsibilities

  • Lead preventive medicine and occupational health initiatives focused on early detection, disease prevention, and employee wellbeing.
  • Coordinate health surveillance programs (PVE), occupational medical evaluations, and follow-up on medical recommendations.
  • Manage medical case follow-up, absenteeism monitoring, medical restrictions, workplace accommodations, and return-to-work plans in coordination with HR, EPS, ARL, and medical providers.
  • Implement programs addressing musculoskeletal, ergonomic, cardiovascular, visual, and psychosocial risks.
  • Analyze health and absenteeism indicators to identify trends, prioritize interventions, and evaluate program effectiveness.
  • Support the implementation and continuous improvement of the SG-SST, ensuring compliance with Colombian regulations and company standards.
  • Conduct workplace assessments, support incident investigations and audits, and monitor corrective and preventive actions.
  • Deliver health promotion campaigns and Occupational Health & Safety training, and support emergency preparedness activities.
  • Partner with Operations, HR, Facilities, medical providers, EPS, and ARL to address employee health needs and promote a healthy, safe, and productive work environment within a fast-paced Business Process Outsourcing operation.

Desired Qualifications

  • Experience in Business Process Outsourcing, Contact Center, Shared Services, or high-volume service environments.
  • Experience handling data analytics tools, such as Power BI.
  • Experience managing programs related to psychosocial risk, absenteeism, ergonomics, and employee wellbeing.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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